Q: Can users leave feedback for themselves?
A: No, the system automatically prevents users from leaving feedback for their own account. This is a built-in safeguard to prevent reputation manipulation.
Q: How does the fraud prevention system work?
A: The add-on includes multiple fraud prevention mechanisms: IP address matching to detect users rating themselves from the same network, cooldown periods to prevent spam, rapid feedback detection for suspicious patterns, mutual feedback monitoring to identify collusion, and new user safeguards. Administrators can configure sensitivity levels for each protection mechanism.
Q: Can I require users to link to a trade discussion thread?
A: Yes, you can enable the "Require Thread URL" option which forces users to provide a link to the discussion thread where the trade was arranged. You can also enable "Check Thread Starter" to verify that the user actually participated in that thread before allowing feedback.
Q: What happens to feedback when a user is deleted or merged?
A: When a user is deleted, all feedback they gave or received is automatically removed from the database. When users are merged, their trade statistics are combined intelligently, preserving the complete trading history under the target account.
Q: Can I restrict feedback to specific forum sections?
A: Yes, the "Allowed Nodes" option lets you specify which forum sections can be used for trade discussions. Feedback can only be left for trades arranged in these designated areas, helping you maintain organization and prevent misuse.
Q: How does the dispute system work?
A: Recipients of negative or neutral feedback can file a formal dispute explaining why they believe the feedback is unfair. Disputes support detailed reasoning and file attachments as evidence. Moderators receive automatic alerts and can investigate, assign disputes to specific staff members, and ultimately approve, reject, or remove the disputed feedback. All actions are logged for transparency.
Q: Can I customize who can comment on feedback?
A: Yes, there are three comment policy options: "Parties Only" restricts comments to the feedback giver and receiver, "Parties and Permitted" allows parties plus users with special permission, and "Everyone" allows any user with basic comment permission to participate in discussions.
Q: Are trade statistics visible in postbit and profiles?
A: Yes, trade statistics are automatically displayed in user postbit areas (next to posts) and on user profiles. The system uses performance optimization to prevent database overload even on high-traffic forums. Users can also enable "invisibility mode" in their preferences to hide their statistics if desired.
Q: Can I set minimum requirements for giving feedback?
A: Yes, you can configure minimum post count and minimum account age requirements. For example, you might require users to have at least 10 posts and be registered for at least 7 days before they can leave feedback. This helps prevent throwaway accounts from abusing the system.
Q: How are statistics calculated?
A: Statistics are calculated automatically in real-time. Trade count is the total number of feedback entries received. Trade score is positive feedback minus negative feedback. Success percentage is (positive feedback / total feedback) × 100. All calculations are cached for performance and can be rebuilt using the admin tool if needed.
Q: Does this work with XenForo Resource Manager?
A: Yes, the add-on has built-in integration with XFRM. Users can link feedback to specific resources, and the system automatically parses resource URLs to create proper associations. This is perfect for communities where members sell or trade resources.
Q: Can I create custom categories for different trade types?
A: Yes, you can create unlimited categories with custom titles, descriptions, icons, and colors. For example, you might have categories for "Physical Items," "Digital Goods," "Services," etc. Categories help organize feedback and make it easier for users to find relevant information.
Q: What moderation tools are available?
A: Administrators have access to a comprehensive admin panel with filterable feedback lists, bulk actions, edit capabilities, soft and hard delete options, approval queue integration, statistics dashboard, dispute management, and detailed activity logging. Moderators can also use inline moderation for efficient bulk actions.
Q: Can users edit or delete their feedback after posting?
A: Yes, if you grant the appropriate permissions. Users with "Edit Own" permission can modify their feedback, and users with "Delete Own" permission can remove it. You can also set these permissions to moderator-only if you prefer stricter control.
Q: How does the cooldown system work?
A: The cooldown system prevents users from leaving multiple feedback entries for the same person within a specified time period. For example, with a 24-hour cooldown, a user must wait 24 hours after leaving feedback before they can leave another feedback entry for that same person. This prevents spam and harassment.
Q: Are there widgets to display feedback on the forum homepage?
A: Yes, three widgets are included: Recent Feedback (shows latest feedback entries), Trade Leaderboard (displays top-rated traders), and Trade Statistics (shows community-wide metrics). All widgets are configurable and can be placed in any XenForo widget position.
Q: Can I reward users with trophies based on their trade statistics?
A: Yes, the add-on adds four custom user criteria to XenForo's trophy and promotion systems: trade count, trade score, positive feedback count, and success percentage. You can create trophies or automatic promotions based on these criteria to reward trusted traders.
Q: Is the add-on mobile-friendly?
A: Yes, the entire system is fully responsive and works perfectly on mobile devices and tablets. All features including leaving feedback, viewing statistics, commenting, and filing disputes are accessible and optimized for touch interfaces.
Q: How do I handle false or malicious feedback?
A: You have several options: users can file disputes which you can review and resolve, moderators can edit feedback to correct inaccuracies, you can soft-delete feedback (which can be restored later), or permanently hard-delete it. You can also issue warnings to users who abuse the feedback system.
Q: Does this support multiple languages?
A: Yes, all text in the add-on uses XenForo's phrase system, making it fully translatable. You can translate all phrases through the admin panel or import language packs created by the community.