Once again this addon is working for us. There have been a few updates, the addon was refunded which was not what I had hoped for, and was later repurchased as I wanted the functionality this addon has always provided.
I am not sure where the failure occurred but it seems likely it was an api issue.
What made the difference for me is that after some posting Jaxel spend a huge amount of time going back and forth via PM and forum posts.
While I would still like to see a better FAQ / Troubleshooting page, the fact that assistance was provided is the important aspect. I have used this addon in its various forms for years. I was never unhappy with the product.
Thank you Jaxel for the help looking into and getting this working. It is appreciated!