This is truly an "essential" add-on. The bulk of our forum activity takes place in Conversations, so offering members features to organize and control those conversations truly improves their experience on our site. Xon is always quick to reply to support tickets and issue bug fixes.
I have been using this addon for years, and recently upgraded again. This add-on has been tremendously improved communications in my forum - I can't imagine doing without it. Support has been prompt and very helpful.
I've been using many of Xon's add-ons for quite some time now. Each and every one of them provides essential features, neat additions and is supported stellarly. If you have the rare occasion when something doesn't work quite right, Xon's response (or bugfix) is just a report away. Greatly recommended.
All-round great addon, with helpful, prompt support whenever we've had to get in touch with Xon to resolve any issues we find. Would definitely recommend this to anyone who makes use of the conversations system, regardless of how small or large their forum is.
One of essentials addon if you just think about private conversations on your forum. Great addon, many great possibilities to arrange settings per usergroups. Support is excellent, developer Xon is open to suggestions. All in all, if you need very good addon and great support, take this one, you will not regret.