# Q&A — AIXF NewsSuiteNotifier
Q: Nothing is posting into chat—what should I check?
- Options toggles are ON for the feature you’re testing.
- Room IDs are valid and the rooms exist in Siropu Chat.
- Bot name is optional; if blank, messages still post.
- You are triggering supported events (new/visible story, new/visible comment, new reaction).
Q: Messages show placeholders like {category} in chat.
- Update phrases if you customized them. Suite ships with plain placeholders (no ICU). Ensure the NewsPublisher entity has a Category title when using the “with_cat” phrases.
Q: Can I use different rooms for each type?
- Yes. Stories, comments, and reactions have separate room ID options.
Q: Can I change the message wording?
- Yes. Edit the above phrases in the ACP. BBCode is supported (e.g., [USER], ).
Q: Do edits trigger notifications? - The suite posts on inserts and visibility transitions for stories/comments, and on new reactions. Edits do not notify.
Q: Will this interfere with other chat integrations? - No. It only uses
Siropu\Chat\Service\Message\Creator
.
Q: Performance impact? - Minimal. It hooks
entity_post_save
and exits fast when not applicable.