Renew another member's license

[tar]

I help run a forum with a couple other admins, one of whom has the license under his account. Recently we tried sharing account license privileges here at XenForo (he sent me an invite link, and I have a XenForo customer account now) but I do not currently see any license available in my customer portal. Is there something he needs to do on his end to make this show, or is this simply not possible currently?

We've been co-admins of this forum for 20+ years (well before XenForo was a thing) and would really like to share license renewal duties without having me buy a brand-new license for 3x the price, or having to PayPal him afterwards. It's also a concern that, if something were to happen to one of us, the other would still have access to the account.

I'm not well-versed in the ways of XenForo's customer accounts, so any insight here will be much appreciated. Thanks!

 

[Suzanne O]

Maybe add the actual url to help associate the forum might help.

 

[jeb35]

You can't share a license. The only way to access that license is with original owners login info.

 

[tar]

Can you point to where that is written? I'd appreciate a staff response, if possible.

It seems ludicrous that a forum, likely staffed by multiple administrators, requires a brand-new license be purchased if one of the old admins retires or passes away. If the original owner of the license is comfortable sharing responsibilities, XenForo should allow other admins of that site to purchase the renewal.

This sounds like a pure money-grubbing practice. That wouldn't surprise me, but I require that XenForo staff cop to that. If you're going to be a greedy capitalist, have the cojones to admit it.

 

[zappaDPJ]

This thread might be relevant to your situation.

Thread 'Can my co-admin make a payment for license renewal?'

Jul 31, 2021

Hi XF! Question? I have a license set to expire the end of August, I am wondering if my site's co-owner, @Shortie861 can make a payment for renewal on my behalf? She is in the UK, I am in the US, would it be possible for her to handle the renewal this year? If so, how can this be accomplished? Thanks!

And yes, she is set as one of my forum users.

Also, sorry if this is in the wrong section.

• DarkGizmo
• Replies: 3
• Forum: XenForo pre-sales questions

 

[jeb35]

It seems ludicrous that a forum, likely staffed by multiple administrators, requires a brand-new license be purchased if one of the old admins retires or passes away.

That would require a license transfer and there are certain requirements for that to happen.

License agreement

Terms and conditions for self-hosted XenForo

xenforo.com

This sounds like a pure money-grubbing practice. That wouldn't surprise me, but I require that XenForo staff cop to that. If you're going to be a greedy capitalist, have the cojones to admit it.

How is that money grabbing???? Only one person can be the main account. Again, as long as the main account holder trusts you then they can give you their login information to do what needs to be done. It's not that hard.

 

[tar]

How is that money grabbing???? Only one person can be the main account. Again, as long as the main account holder trusts you then they can give you their login information to do what needs to be done. It's not that hard.

True. But generally we've set up auxiliary accounts for site related expenses under our own names and with our own information. We can trust one another without wishing to share certain things. If XenForo customer accounts can be designed to accommodate a business instead of an individual, then let me know.

Just a little frustrated and surprised is all.