FS: AI Auto-Moderation

FS: AI Auto-Moderation [Paid] 1.5.3

No permission to buy (€9.99)
Let me share the story of our experience. When our company purchased the addon from the seller's website, we encountered an error that prompted us to retry the transaction.

Unfortunately it didn't go through either and this led to us being charged twice. It should have been a minor mistake that could be easily resolved with a quick refund for the duplicate charge. We emailed the developer to request a refund for the second charge.

To our surprise, the developer denied our request, claiming they had fulfilled their contractual obligation by sending two activation keys to our PayPal email address, which led to our accounting department. We never activated either key.

We contested their claim because they had not provided us with the Xenforo addons necessary to use the keys. At this point, the developer was sending up numerous red flags, leading us to decide that we no longer wanted to do business with them. We requested a full refund for the undelivered products, to which they replied:

We would very much like to retain you as a customer; however, in this specific instance, I am unfortunately unable to assist you further.

Nice, now we have 2 useless keys and no addon to activate.

Obviously, we will be much more careful in vetting developers from here on out.
 
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Hello there,
We had previously been in contact with the buyer via email and resolved the matter there. Since several false statements have been made here, we are now addressing the issue on this platform as well.

Unfortunately it didn't go through either and this led to us being charged twice. It should have been a minor mistake that could be easily resolved with a quick refund for the duplicate charge. We emailed the developer to request a refund for the second charge.

To our surprise, the developer denied our request, claiming they had fulfilled their contractual obligation by sending two activation keys to our PayPal email address, which led to our accounting department.

As the customer mentioned, at the time of purchase, there was a technical error regarding the automatic delivery of the license key. We proactively reached out to the buyer via the email address provided during payment and issued two manually generated license keys.
The customer did not contact us of their own accord until approximately one day later.

We never activated either key

You don't have to activate a key, the key activates the AddOn. After you received the license key, it was available to you without restriction.


We contested their claim because they had not provided us with the Xenforo addons necessary to use the keys.

Nice, now we have 2 useless keys and no addon to activate.

The customer was able to download the add-on at any time via the license manager, once they had received the license keys.

We repeatedly drew the customer's attention to our licensing terms and General Terms and Conditions, as well as to the fact that we fulfilled our contractual obligations by providing the license key. As previously mentioned, the add-on is available for the customer to download at any time.

Kind Regards,
 
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I find it concerning how you continue to dig a deeper hole for yourself.

Somehow, we were double charged due to a failure in your billing system, and you attempted to defraud us by manually emailing us two keys, claiming that you fulfilled your contract. Clearly, this was your own billing system problem, and instead of fixing it, you pin it on your customer.

Why did it take us a day to figure it all out? Because credit card doesn't reflect charges until a day later.

As a business, we are not significantly impacted by a loss of 10-20 EUR. In fact, given the "high quality support" we received from this dev, we just dodge a huge bullet.

We are disappointed that the Xenforo marketplace has become a breeding ground for scammers, lacking any vetting process.

Without proper vetting, it won’t be long before more sophisticated attacks emerge, like free addons with hidden malware. I sincerely hope that the Xenforo staff addresses this core issue, but at this point, we will only choose established developers moving forward.
 
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Since the other Thread does not seem supported:

How is this different from your "LITE" product?
There is no hint of any withdrawn limitations or added features in the this paid version.
 
Since the other Thread does not seem supported:

How is this different from your "LITE" product?
There is no hint of any withdrawn limitations or added features in the this paid version.

Answered your question for 5 Minutes in the other thread.

Kind Regards,
 
@Ineos Forum the first problem can be solved by deaktivateing Advanced Options. In your ACP click on the gears in the top right corner and uncheck "Show advanced options". I will fix this in a future update.

Regarding your Screenshot: Seems like I made a mistake with the version string of the AddOn. Didn't noticed it by now.


Bildschirmfoto vom 2026-07-21 06-55-23.webp

Looks just fine on my installation. Try to uninstall the addon completely and remove all files and install it again.

Both are just optical erros, AddOn should work just fine. Let me know if otherwise.
 
@Failed Society Tried to re download and uninstall and reinstall. Still no better and with the same errors. The advanced options deactivation isn't present, this is a xencloud installation.
 
I do not have any expirience with xenCloud and I dont know if there are any differenzes to a normal installation.

But regarding my last message, the errors should only be optical and the Plugin should work fine. I try to fix this in the next version.
 
I bought the plugin for €40, entered the license key, but nothing else is happening. It won't activate. The plugin doesn't work, but you're still charging me for it!!!
 
I bought the plugin for €40, entered the license key, but nothing else is happening. It won't activate. The plugin doesn't work, but you're still charging me for it!!!

Hey,
please contact me by Mail, in our Forums or here via DM to look further into it.

Kind Regards,
 
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