Hi @MattW,
On behalf of Pepipost, I want to extend my sincerest apologies for the negative experience that you had.
We have sent advance intimation to all our users. Please share your username or email address for me to cross check.
You can ping us on live chat so that we can assist you...
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E="Mike Edge, post: 1186355, member: 8963"]I'm very disappointed @Sachin Tiwari! I started receiving bounce messages now that the mail sent is not owned by username. Did some troubleshooting in ACP and indeed it was being rejected. So I log into my PepiPost account and all my domains...
As discussed, there was some configuration problem at your end because of which you were not receiving the email. As there is no provision to resend the confirmation emails, our technical team has now activated both of your accounts from backend. Apologies for the inconvenience.
As Pepipost deals with the sending of a brand's business critical emails i.e. Transactional and Triggered, hence we have made it a policy under our data privacy guidelines to not store the content/subject of the email on our server.
While I appreciated your feedback, but because of the above...
Sorry for the delay in response. We have fixed both the issues, they were related to configuration settings at our end. Yahoo was blocking the domain which we have changed on the same day itself.
And, bounce forwarding was dependent on a custom envelope which is now set and working fine.
We...
Sorry for the inconvenience, we are looking into both of your pending issues on high priority - "Bounced email notification" and "Click tracking functionality".
You can expect a solution from our end within next 48 hrs. we are working hard every day to improve the quality of our service and...