Recent content by MBJ86

Yes! We did recently move to a new VPS, and the error for me did start after that, but looking at the XP ACP log, it looks like it's been going on for a while: Server error log Laminas\Mail\Protocol\Exception\RuntimeException: Bounce connection error: last request failed...

Despite the settings being correct in the profile settings, and having not changed anything before this problem started, I am now not receiving any email notifications of anything (messages, replies, watched forums, mentions, etc). I am the admin of my forum. I tried unchecking all...

That's too bad. They showed me a screen shot that they had only selected 2 comments to be merged, but the whole thread merged instead. Not sure what went wrong there. Thanks though!

One of my moderators somehow managed to merge 12 comments into OP's original post, is there any way to separate them back out?

The android-friendly app seems to be working fine for us, and my reading here has me with the understanding that iOS is being extremely problematic with allowing a xenforo app. Is there any kind of option, add-on or otherwise, that would allow our iOS users to access the forum in app form? Thanks.

Hi, I periodically send out mass email updates to approximately 5k members using the Communication tab in the ACP --> Email Users, but most are reporting that the emails go into their spam/junk folders and they therefore do not see them. Is there a way around this? Thanks!

I did what you said, and I'm still getting this: Sending some additional info via pm.

I downloaded and extracted the patch, and it seems to be stuck in a loop in my FTP client for the past half hour or so. I'm afraid to cancel it but its progress has stopped, and the same status messages in the log just keep repeating. What do I do?

I have a remarkable talent for creating unexplainable happenings. Just to be sure I'm doing this exactly right and not doing something stupid, where am I looking to put the patch files now that I have them downloaded and extracted? I assume it's public_html where all the same folder names are?

Hi Chris! I did update earlier today before all this happened: I uploaded directly through Admin CP for that and it seemed to go successfully?

I've done that, with no luck.

I had always just dragged them onto the public_html folder.

Hi all, I'm working with a website that I inherited with no prior knowledge of website development. I'm doing my best to learn. I appreciate your patience. In the past, I've downloaded the .zip file of an add-on update, extracted it, and dragged the contents of the Upload folder onto...

I hired @fahad ashraf to help me with a website I inherited that was totally bloated with unnecessary files that were causing hosting problems and site crashes. I am still new to web administrating and I had no idea what I needed to keep and what could be safely deleted. He was able to easily go...

My mods are having a hard time moderating profile posts and comments, so we'd like to just do away with the feature all together. Is there a way to remove ONLY profile posts without having to go into the profiles of all of our members?