Recent content by flowerpot132

Thanks. Actually I have just found a London telephone number for pre-sales. https://krystal.io/contact Pre-Sales Enquiries Not sure which plan might be right for you, or looking to find out more information about specs or setup? That's what we're here for! Start a live chat or call us on 020...

Someone called Dom at Nimbus Hosting eventually got back to us on the tickets. He seems to know what he is talking about but we still have a couple of issues left to resolve. I think the front line just take the calls and decide if to escalate it someone technical like Dom. Not the best system...

Thanks will take a look at https://krystal.io/. Everytime I raise a ticket with the current Nimbus outfit, it's sit their unassigned. I then have to call them up and speak to someone that seems to then message the technical team. Then get off the phone and nothing happens. Ridiculous...

Thanks. I think I've spoken to him before, might try him again. Any others? Doesn't seem a lot to ask, but maybe it is!

Since Tim at Nimbus Hosting sold out, the new owners aren't very good. Poor and slow support from pretty much the day they bought it. Nimbus weren't perfect, but they were a lot better than this outfit. Anyone know of a decent alternative that includes UK based human support. Ideally not...

Thanks, I will certainly try and speak to Paypal.

Ok thanks for the information. Bit of a joke they are still selling and taking people's money. Surprised @XenForo aren't a bit more active in these cases. After all their name is all over it. I paid by Paypal and the time to claim ran out whilst I was waiting for replies from Addon Flare...

Ok thanks. I didn't know and couldn't say anything clear on the website https://www.addonflare.com/ and the website is still selling and taking payments. So can @Painbaker refund me or deliver the addon?

I think this outfit have taken the money and run. Are xenforo aware of this? I purchased a license with them and the addon doesn't work. No support and no replies to my messages. Very concerning as the addon was not cheap. Any advice, much appreciated.

Yes, assume the same for everyone from the generic email received today. It wasn't the best "prices going up" email I've ever read. It was short and didn't explain much about their reasoning or what the price increase will provide - eg improved support. I too have been with Nimbus for a long...

Thanks for letting me know. Feels like a challenge.

How do I purchase this? I've logged but can't see anyway to add to basket or purchase on this page: https://www.m2n.co.uk/community/dbtech-ecommerce/prefix-essentials.9/

How long do alerts stay on https://xenforo.com/community/account/alerts? Before they drop off the bottom.

Ok thanks https://xenforo.com/community/help/bb-codes/

Following up from this, can I make text bold and add hyperlinks to text in the message compose box in the back end??