Persistent Alerts [Paid] 2.6.0

[Digest]

Does not work. Maybe this screenshot will be useful. The test mail with a normal subscription receives only 1 letter, and not more and more. Subscribers are unhappy, and so am I. What did I pay for?

Spoiler: spoiler

 

[Xon]

You have the option "Persistent Alert - User Option" set.

Check the new registration option "Generate new alerts without reading threads", it defaults to "false".

You can bulk opt-in everyone with this SQL:

update xf_user_option
set sv_persistent_alert = 1

 

[Digest]

Check the new registration option "Generate new alerts without reading threads", it defaults to "false".

where is it?

Spoiler: scrinshot

 

[Digest]

You can bulk opt-in everyone with this SQL:
update xf_user_option set sv_persistent_alert = 1

The technician has already done this, as far as I know. All parameters = 1

 

[Xon]

where is it?

Spoiler: scrinshot

View attachment 302031
View attachment 302032

It is under the "user registrations" option

 

[Digest]

It is under the "user registrations" option

Ok, I did it. But this is just the default value.

And if the user says that he does not receive letters, what should he do, how can he set up continuous notifications about new messages?

 

[Xon]

I use this add-on (and this exact same version) heavily on my own sites, and it works as expected.

And if the user says that he does not receive letters, what should he do, how can he set up continuous notifications about new messages?

This add-on respects if someone has the replying user ignored, and just because it sent notifications doesn't mean the email provider will forward it to their inbox.

Please confirm with your own testing (ie not a user complaint) that a thread you watch gets multiple emails without visiting the thread, as this will rule out add-on conflicts which are always a possibility.

 

[Digest]

I use this add-on (and this exact same version) heavily on my own sites, and it works as expected.


This add-on respects if someone has the replying user ignored, and just because it sent notifications doesn't mean the email provider will forward it to their inbox.

Please confirm with your own testing (ie not a user complaint) that a thread you watch gets multiple emails without visiting the thread, as this will rule out add-on conflicts which are always a possibility.

Ok, I've highlighted the successful messages that come to my test mail.ru mail after clicking "track topic" + check the notify without visiting topic box.

But there are people whose letter title is shown differently: “subject + new message”.
And there are those who have not received anything since April 28 (mail.ru)

Spoiler: Scrin

 

[Xon]

Other users may have opt'ed out or depending on how that email tracking log works the email might have bounced and not be reported as sent.

 

[Digest]

They do not refuse, they are unhappy that the letters do not arrive.
And the logs show that the letters were not sent

 

[Xon]

Open a ticket on my site, there may be 3rd party addon conflicts and I will need access to your site (via ssh/sftp) to analyse how the relevant functionality is being extended.

 

[Xon]

Does not work. Maybe this screenshot will be useful. The test mail with a normal subscription receives only 1 letter, and not more and more. Subscribers are unhappy, and so am I. What did I pay for?

Spoiler: spoiler

View attachment 301995

View attachment 301996
View attachment 301997

This appears to be a known compatibility issue with [AL] Core Package - 1.6.4[B].

You must update to [AL] Core Package - 1.7.0 or later