IPS has a fully featured community suite of products including forums, blogs, image galleries, file management, live chat, and content management. We felt the clear missing piece to this product line was an application that allowed you to monetize and promote your community.
We are happy to introduce IP.Nexus to fill that space!
The new IP.Nexus application is designed to help you earn money from your community both directly and indirectly. Direct options include features such as payment processing and shopping carts whereas indirect methods may be banner tracking and donations. Everyone here at IPS is very excited to introduce this new application and hope our customers will be able to take advantage of the variety of features in the product such as:
- Shopping cart functionality.
- Pre-defined packages and custom packages for purchase.
- Custom fields for package definition for great flexibility when creating packages to purchase.
- Purchase standalone items.
- Purchase packages to upgrade to a "higher" member group and automatic downgrades on expiration.
- Support ticket system including incoming email parsing.
- Community donation system with goal support.
- Ability to give members "credits" for commissions, awards, or other purposes.
- Credits can be used for future purchases or member can request a payout. Payout support included.
- Members can give out a referral link and can earn commission on sales that members they refer make.
- Multiple payment gateways including PayPal, Authorize.net, and offline payments. More gateways will be added based on feedback.
- Global search box on every page of IP.Nexus admin area to easily lookup customers, invoices, or support tickets.
- Stock actions/replies for support ticket system on admin side.
- Multiple status types for tickets.
- Ability to track tickets for future follow-ups.
- Upload banner images for display and tracking using IP.Board's ad management system.
- Customer overview page showing complete customer history, current orders, and options.
- Audit new transactions and purchase to catch fraud.
- Integration with IP.Downloads to handle purchasing of files.
- Support for sales commission in the IP.Downloads integration.
- Live support chat service for your staff to interact with your customers! Chat service hosted by IPS so your server resources are saved. No extra fee as long as your IP.Nexus license is active.
- Ability to one-click move a chat to a support ticket.
- All chats logged to a user account (if one exists) and, if not, moved to user account if they register/order later.
Live Chat service has been delayed until a future version of IP.Nexus so we can focus on improving other areas based on customer feedback.
- Functions available for third-party developers to initiate payment processes in other applications. Payments are handled by IP.Nexus creating a central payment system.