Fixed When associating with an external identity provider, the error message for an already used email address can be confusing


Well-known member
Affected version
2.2.8 Patch 1
The phrase this_accounts_email_is_already_associated_with_another_member has the text;
This account's email is already associated with another member. Please log into that account to associate this account.
This error message is triggered when the external account's email address is on another XF account. The wording of this error message can be confusing as it is somewhat inconsistent with "account" and re-uses 'associate' in different contexts. Not referencing the provider's name makes the context of where the error message is being triggering from difficult to understand.

Something like the following should be less confusing:
The email address presented by {providerName} belongs to another member on {boardTitle}. Only that member's account can be associated with that {providerName}'s account.
Last edited:

XF Bug Bot

XenForo bug fixer bot
Staff member
Thank you for reporting this issue, it has now been resolved. We are aiming to include any changes that have been made in a future XF release (2.2.9).

Change log:
Reword the "this_accounts_email_is_already_associated_with_another_member" phrase
There may be a delay before changes are rolled out to the XenForo Community.