XF 1.4 spam cleaner isn't visible when it should be

[surge]

Hey. I have bots making new accounts, posting ads on my forums.

They have under 30 posts and under 30 likes yet the spam button isn't there. and i cannot figure out how to spam clean these accounts. what gives?

the option in general works, at least sometimes, because i do have mods cleaning spammers in general using the tool. 900 triggers actually.

 

[Ozzy47]

Post up what you have set in your Spam Cleaner User Criteria options.

 

[surge]

 

[Ozzy47]

If the button is not showing the members are likely registered for more than 30 days, increasing that number might fix it.

 

[Paul B]

In addition to the option settings, there is also a permission related to being able to use the spam cleaner.

 

[surge]

I'm on the highest permission admin account and even mods can use this tool.
also, Joined:Today at 8:54 AM
The bots have joined today, it hasn't been 30 days.

 

[Ozzy47]

So you have this usergroup permission set as well?