If you require support, you will need to associate your forum user name with your license which will enable you to post in the relevant support forum.

[jcase]

What do you mean by the above sentence meaning. This is our companies admin login and where should I enter my user name for the support forum?

 

[Paul B]

The forum user name will have to be added here to gain access to the customer support forums: https://xenforo.com/customers/#forum-users