XF 2.2 How does an admin troubleshoot content permissions?

[Ludachris]

Let's say a user says they can't see a button or a feature that they're supposed to be able to see with their permissions. Without logging out of your admin account and logging into an account that has the same usergroup assigned to the person with the issue, what other options do you have to try and troubleshoot that? Is there a way for an admin to temporarily view pages on the site as different usergroups or different users? I know we can use the Permissions Analyzer in ACP, but what if you just want to see the page the user is having an issue with on the front end, without asking them to take screenshots or logging in with a different user account with similar permissions as theirs?

 

[Mr Lucky]

This works well for me:

A

Login as User (LAU2)

Aug 30, 2018

Log in to another user's account with a click

• au lait
• Add-ons [2.x]

Says unmaintained but is working well.

 

[philmckrackon]

Admin >> User groups and permissions >> Analyze permissions

And this free addon.

A

Login as User (LAU2)

Aug 30, 2018

Log in to another user's account with a click

• au lait
• Add-ons [2.x]

 

[Ludachris]

Just wanted to make sure there wasn't a way to do it in core XF.

 

[Mr Lucky]

Just wanted to make sure there wasn't a way to do it in core XF.

No but analyser works well for both general permissions and forum (node) permissions.

 

[Mr Lucky]

The other thing to do is create a test user that you can log in as. Many of us do this and is very useful to see what a user sees. You can configure as admin to use various different secondary used groups to check each group.

However in most cases analyse permissions works just fine.