Forum Statistics Not Refreshing?

[Declan]

Hi, on my site, we have 53 members, but on the Forum Statistics it just says we have 16 members? I don't understand this?

http://speedcap.net/img/30ba14334f306e95cbfc0c66f5cde4f5/46de78ec.png

Please help!

 

[Lawrence]

Have the members verified their accounts by clicking on the link sent to their email address? IIRC those waiting email verifications are not counted in member totals.

Please associate your forum user name with a XenForo License here: http://xenforo.com/customers/forum-users This will also enable you to download resources and receive help in the licensed members only forums.