What in the world are you talking about!! I AM with Telstra and they do change.
No, shes just utterly confused.
Xenforo should tag repeat offenders who state rubbish with a misinfornation label. This is constantly happening with this user.
Xenforo should hire a person with communication skills with the cash grab license renewal scheme they threw out there as bait end of last year.
Admitting their communication is lacking and not doing anything about it year on year is very telling.