Recent content by Mr E

If they remain unmoved today, that's the plan. I just gave them almost $700 for three years of hosting. I'll be asking for a refund.

For clarity-- I am the Xenforo license holder. It's just bluehost that won't make me the primary contact and allow me access to cpanel. It's just a hobby site and bluehost says they need my articles of incorporation, tax filings and business license. None of these requirements even apply...

ErrorException: Template error: [E_WARNING] Attempt to read property "th_unco_user_name_class" on null src/addons/ThemeHouse/UserNameColor/XF/Template/Templater.php:38 I get the same sort of errors related to username color. Can anyone offer help please? (techno-challenged old person)

I think I have something like 88 pages of server errors. :(

Since upgrading to XF 2.3 my site is in an endless log in loop. No one can log in (if they've cleared cookies) It just scrolls and doesn't permit log in (including myself)

Therein lies the problem. bluehost is not being helpful at all. I couldn't recommend them as a hosting service to anyone looking. They are quite unreasonable given the circumstances.

I would agree- that would be great. Sadly, none of which are available to me. I had enough documentation for them to accept payment for the renewal, but no such letters or access to any documentation of his death that they will accept to make me the primary account holder. That seems little...

I don't see any tab or option to upgrade the PHP version. In my home screen of the Admin panel it says my current PHP version (8.2.18) is outdated. How do I update to 8.3?

I have the opposite end of this problem. I bought a site from someone who had failing health and has since died. I've been muddling through how to run the site and don't know enough to do this efficiently..... all trial and error. To complicate matters, the hosting company (bluehost) has been...

Fixed. Thank you!

Got it.

Okay-- he received a note from XF saying I had been granted access to the CS area.

Forum users Mr E patrick jane The names entered here will be associated with your customer account and given access to customer-only forums in the XenForo Community. However.... the customer area won't accept my log-in credentials

Xenforo--- May I have access to the customer account area, and I can get this fixed for PJ. He added me to the account but my log-in credentials are not accepted.

PJ- did you figure it out? Still not working on your site.