Recent content by MoonRiver

Wow! We’re just a little place. Maybe they are better for smaller needs. We’ve been using them since the crash of January 2020 and haven’t had a bit of problem.

Great advice! We have steps in place to save our data now, too. Thankfully our forum is small enough that we can use knownhost for one thing. And then we have an admin who backs up our data on a regular basis.

That’s what happened to us! We couldn’t do our offsite back ups anymore for over two years because he had locked us out and gave us excuse after excuse. I asked politely and kindly for all that time.

Since having our data wiped out in Jan 2020, we have a wonderful woman running things for us out of the goodness of her heart. And we are using KnownHost as our serving company - for less money!

Same stories heard on our end, too.

BTW, be SURE you do off-site backups! Other than trusting Mike, our second worst mistake was not doing back ups for the first couple of years. By the time we were set up to do them, we were stuck because Mike wouldn't give us the CPanel access that our written agreement required. And since...

Thank you! He took advantage of our forum community, too. Five years of data GONE because he wouldn't let us do a back up. He kept promising and never delivered. We help families of missing persons - even children - and he knew it! His excuses boiled over on January 2nd when he decided to...

Yes, we found that the IPs had been blocked at the server host level. I still haven't learned the reason why.

Good information! THANK YOU! We did find the source of the problem. For some reason, unknown at this time, our new server host had three of us on an IP ban. Curious...

He took off at the end of 2019 for his own personal adventure. Our site lost 5 years of data, hours of information created by our members to help the missing. Stay away from him! He promised for TWO YEARS to give us access to do an offsite back up after he removed our CPanel and it was all...

Forgive me for bumping this thread, but since we started a new site with a new host on a shared server, we're experiencing this same problem. At first we believed it was due to Comcast, but three people have discussed with Comcast and they insist we are not blocked. Now there's a problem for me...

After working for a long time, our images aren't tweeting again. Thoughts on how to remedy this problem? https://twitter.com/Kimster_CW