Recent content by Doug0928

Thank you for your help. I'll contact support.

This is the response I received from my host. It's quite honestly way over my head. We reviewed the server logs and confirmed that the 403 response is being generated by the server's ModSecurity security layer while processing the XenForo request. The affected request was recorded as follows...

Thank you. I'll do that.

I have been having an issue that popped up several days ago. I am unable to save a post with an inserted emoji. I get the "Oops! We ran into some problems" message. I have tried turning off all extensions (it happens in both Edge and Chrome). I have also tried an Incognito window in both...

I saw this thread and was really hoping for a resolution. I am having this problem with my account which is an administrator account. I had to clear all cookies and cache for my Firefox browser. When I tried to get back into my site, I got the cookie notice and accepted it. I still kept...

Thank you! I had no idea I could see that. I had never opened up the other options under the Members tab. Now I'm seeing that guests are viewing specific threads. I need to close that hole.

Thank you. It makes sense they would be showing up as guests. I hadn't considered that.

I have basically the same question. Currently my site is showing 52 members and 67 guests. Are there more people just sitting on the login page than are actually signed in? I'm not saying it's impossible, I'm just wondering if I'm interpreting the numbers correctly. It seems odd. I'm hoping...

Thanks for your reply. Yes, I downloaded the upgrade package to my computer, unzipped it and uploaded to my site root directory. Another member has been assisting me. I think we are getting close.

I am trying to upgrade from 2.1.1 to 2.2.13. I have uploaded the upgrade package. When I try to 'check for upgrades' I get an error message saying the last upgrade check failed. So, I tried to perform the upgrade manually by directing my browser to the 'install' folder. After I log in using...