Recent content by DanielP

Howdy, We've been keeping an eye on things and it appears this issue has been corrected and we're not showing any further signs of this attack vector making it to your site. If you need anything else don't hesitate to reach out to us.

A shared environment isn't going to be able to implement that as the firewall is going to impact all users on the same server, so the only way you can block all but cloudflare is to have your own vps/cloud/dedicated environment.

Yup that's a fine approach to take, but only works for folks with dedicated environments. Shared environments don't have that ability.

Howdy, We had already found your ticket and our support manager gave you a couple of replies. Based on what he found I don't anticipate this to be an issue moving forward but your ticket is assigned to him in our escalated queue and we'll keep an eye on it should something change.

Howdy, KnownHost here. I'm sorry you've had a bad experience with our support, do you happen to have a ticket number that we can reference so I can have our team look into this further? Normally for folks using Cloudflare we do recommend they enable the "I'm under attack mode" if they are...

Hi Jon, Thanks for being a KH customer we do appreciate it. I'll drop some thoughts in-line below, but have you reached out to our technical support department and asked them to conduct a review of your server usage/needs? They can work with our billing department to try and help better answer...

Hi Robinhood, apologies that this never got replied to. Our customers to experience a small bump in performance using NVMe, as NVMe really boosts the back-end throughput for the drives so some things like mysql queries etc see a benefit from the faster i/o performance.

Howdy, Just wanted to let you know we've got those NVMe plans live now on the site! Any questions just let us know. KnownHost High Frequency NVMe Hosting

That's awesome to hear, welcome aboard. We do our best to make it to where you don't have to worry about the hosting side of things!

So managed High Frequency NVMe will range at the low end of around $44/mo all the way up to around $212/mo depending on resources and assuming DirectAdmin not cPanel. We're waiting for a few more bits to arrive and burn in testing to complete before launching.

Howdy @Jon12345 , Thanks for being a KH customer. You actually have two choices as we've just now rolled out some new packages and pricing (with some more to come). We'll be getting this thread updated soon with those details. You can either retain your discount level and upgrade to the MVPS-4...

Howdy, that's correct. Our Shared/Reseller line is limited to 100 emails per hour, our VPS line and up can sent 60 per min or above with pre-approval. We are flexible on this policy however so if you're running near the limit on our shared service simply reach out to us and we'll see what we...

Hello, I do apologize but our unmanaged plans are not eligible for lifetime discounts. We made sure to price them competitive to the unmanaged cloud market and only offer introductory discounts on them.

Awesome! Hopefully we can say welcome to KH! :)

If you've got any questions do let us know!