Recent content by CometChat Team

  1. CometChat Team

    CometChat [Deleted]

    This resource has been removed and is no longer available for download.
  2. CometChat Team

    XF 2.0 Some help with Cometchat

    Hi Boss, We are sorry for the late reply. Please do let us know how can we help. Thanks,
  3. CometChat Team

    CometChat [Deleted]

    This resource has been removed and is no longer available for download.
  4. CometChat Team

    XF 1.5 how to show code only to those who have been MANUALLY validated

    Hi Zoldos, If you have a valid license please raise support ticket using the following link and someone from the support team will help you with the issue. https://my.cometchat.com/tickets Thanks, Michael CometChat
  5. CometChat Team

    CometChat [Deleted]

    Hello Freelancer, My team has replied to you in the ticket number 144006. Regards, CometChat
  6. CometChat Team

    CometChat [Deleted]

    Agreed. We will try and add tags to posts in the forum and also work on adding a bug tracker shortly. Thank you for your feedback.
  7. CometChat Team

    CometChat [Deleted]

    Waiting for your PM or email. You can email at sales (at) cometchat.com (preferable) or send a PM in this forum. If you send an email, please let me know the last 3 digits of your ticket ID.
  8. CometChat Team

    CometChat [Deleted]

    It will poll every 60 seconds (or on page change) for roster updates. It will not poll for messages.
  9. CometChat Team

    CometChat [Deleted]

    You can tweak it to 1-3 seconds if you prefer that directly from the CometChat Admin Panel.
  10. CometChat Team

    CometChat [Deleted]

    Hello Freelancer, Can you please email us at sales@cometchat.com and we can work out in detail a solution for you. Please let me know the last 6 digits of your ticket ID once you email so that I can get the right team member to handle your query. Regards, CometChat
  11. CometChat Team

    CometChat [Deleted]

    Hello Alfa1/Freelancer, For active users on a site, the polling is every 3 seconds. So with CometService enabled, it will poll your server once every 60 seconds. Thus reducing 95% of the calls made to your server. Please PM me and I can send you information on a large vB website. Regarding...
  12. CometChat Team

    CometChat [Deleted]

    Hi Alfa, By smart polling we mean that it depends on user activity. If the user is active on the site, then it will poll every 3 seconds. If the site is open but the user is currently viewing another tab, then it will automatically reduce polling to 12 seconds. Regards
  13. CometChat Team

    CometChat [Deleted]

    Hello Dadparvar, Further update for point 2: 2. Let me explain to you how the chatting mechanism works. By default, CometChat uses smart-polling i.e. it polls your server between 3-12 seconds for new messages. On standard servers, we cannot use any other mechanism (like long polling or web...
  14. CometChat Team

    CometChat [Deleted]

    Hello Dadparvar, Thank you for your honest feedback. We are constantly working on improving our product and take every comment/suggestion into consideration when releasing new versions. Here are my responses to each comment of yours: 1. Thank you for your feedback regarding our support. We...
  15. CometChat Team

    CometChat [Deleted]

    Hello Geebee, can you please raise a ticket for this issue? You can create a support ticket at https://my.cometchat.com/tickets and our team will be happy to assist you further. If you have already done so, please share the ticket number so I can escalate the issue. Regards, CometChat
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