Recent content by CleanTalk Team

Thank you for your suggestions. We will discuss them with our team and get back to you. It may take up to 3 business days.

CleanTalk Team updated Anti-Spam & CAPTCHA free spam protection by CleanTalk with a new update entry: Compatible to latest XenForo Read the rest of this update entry...

@Alpha1, we have made some fixes. You can try the attached version.

Hello, We've fixed the issue. Please install the plugin from the attached archive. Does this fix the errors?

Thank you for the additional details.

Hello, Thank you for your feedback! Please allow us 2–3 business days to investigate this matter. We will follow up with you as soon as we have an update. Kind regards,

Hello. In the plugin settings, there is an option called "Check private messages in conversations." It allows you to check the first 3 messages from a user for spam. Submissions from the "Contact Us" form are also checked by our plugin. Please check your anti-spam log. If it contains the spam...

Hello SatGuyScott, Could you please create a ticket in our private ticket system so we can gather some more information from you concerning this issue? While we are investigating, you can disable the SpamFireWall option in the Anti-Spam add-on settings. Thank you in advance!

We are glad to know the issue is solved. Let us know if you have any questions. Kind regards.

Hello, You can try using the universal security plugin: https://cleantalk.org/help/install-uniforce-security

Hello, We are planning to add notifications about the expired access key in the next release. We'll let you know as soon as it's released. You can find the statistics here: Logs → Statistics. Also, you can create a separate CleanTalk account for your moderators and grant access to your website...

Hello, Unfortunately, we don't currently have the resources to implement this. You can develop your own solution using our API: https://cleantalk.org/help/api-check-message or PHP library: https://github.com/CleanTalk/php-antispam Please let us know if you have any further questions.

Thank you for your feedback. We will discuss this with our team and get back to you within 2-3 business days. Kind regards.

Hello, We sincerely apologize for the delayed response and for missing your message earlier. Can you reach out to our support team so we can gather some more information from you concerning this issue? Please, create a private ticket: https://cleantalk.org/my/support/open Thank you.

Hello, We sincerely apologize for the delayed response and for missing your message earlier. 1) We have an email notification that is sent to your email address in advance, informing you that your subscription will be ending soon. 2) We have these statistics on our website. You can check them...