Hello,
We sincerely apologize for the delayed response and for missing your message earlier.
Can you reach out to our support team so we can gather some more information from you concerning this issue? Please, create a private ticket:
https://cleantalk.org/my/support/open
Thank you.
Hello,
We sincerely apologize for the delayed response and for missing your message earlier.
1) We have an email notification that is sent to your email address in advance, informing you that your subscription will be ending soon.
2) We have these statistics on our website. You can check them...
Hello,
Thank you for your feedback.
Please do not worry. We will continue our investigation into this issue.
We'll get back to you as soon as we have any news.
Kind regards.
Hello,
Thank you for waiting.
Our developers have prepared a special version for you that fixes these issues. Please install the new version from the attachment.
Please give us feedback regarding this version.
Hello,
Unfortunately, we could not reproduce the issue. We need more details about your site. Please contact us via our support system:
https://cleantalk.org/my/support/open
Thank you.
Hello,
I'll ask our developers about this issue.
We will write back to you within 3 business days when we get any results.
You can also find version 2.9 here:
https://github.com/CleanTalk/xenforo2-antispam/releases/download/2.9/CleanTalk-2.9.zip
Hi all,
We've released a fix version of the plugin. Please reinstall the plugin from the link below:
https://s3.eu-central-1.amazonaws.com/cleantalk-ctask-atts/accounts/1/58663/36857858bc3774e2/CleanTalk-3.0.1.zip
Does it work?
Hello
Please disable the add-on first, then you'll be able to delete the add-on's files. After that please install the 3.0 version from scratch: https://xenforo.com/community/resources/antispam-by-cleantalk.5804/updates#resource-update-47245.
We are already investigating it. If you were unable...