XF 1.4 User Promotion Not Happening For User

Jafo

Active member
XF 1.4.8. The promotion adds user to a user group called seasoned members if:
  • user state is valid
  • belongs to registered user group
  • does not belong to Administrative, Banned, Frozen, Super Moderators and the seasoned member group
  • has at least 100 messages
The user who is not being upgraded:
  • belongs to registered group
  • belongs to another group called supporting members and another one called Tapatalk registered
  • state is valid
  • has 2711 messages
I have manually ran the cron job, but still no upgrade. Any ideas?
 
does not belong to Administrative, Banned, Frozen, Super Moderators and the seasoned member group
This.

The user is promoted to this group. As they are now in the group, they no longer meet the condition "does not belong to the seasoned member group" and are demoted. If you look at the user change log you should see the promotion and demotion.

Just remove that condition for the promotion to work.
 
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