If an admin really doesn't want their users to use Tapatalk then they shouldn't have it enabled in the first place. As an admin you gave users the option to use this feature of your site and that button makes it more useful.
The problem here is some admins don't actually want more users using the app as they feel TT is stealing their potential revenue and they can't monetize tapatalk users to the same extent they can browser based visitors.
This model doesn't seem to be working for admins that rely on display ad monetization. It seems either the users or the admins have to start paying more for the native app experience. Until then you're going to have TT trying to skim off all your ad revenue in exchange for your users to get a better native mobile experience.
The fuss is it's putting this button in ALL post reply notifications, Tapatalk user or not --- instead of only in notifications to Tapatalk users. Whether or not an admin wants to push their users towards Tapatalk in post notifications should be their decision, not Tapatalk's.
Google has announced they are going to punish sites in mobile search results which put up a full screen app message in a mobile browser.
Should have been done this way from the beginning, and default to off completely unless specifically wanted/activated by the site owner.update the plugin to add a Settings so that you can decide whether you want to enable it to all users or just Tapatalk users, or completely turning it off.
This is representative of the Tapatalk attitude and why I continue to stay away. Not having Tapatalk is not "walling off" our sites. You are not doing us a favour, it's a shared partnerships between 3 parties - you, us, and the users. Users will not turn to Tapatalk to do their searching, they'll stay with search engines. All my organic traffic comes from search engines, I was getting none from Tapatalk. Tapatalk never increased my user engagement or signup, but has grown when I removed it. Your focus on forums is content aggregation and agnostic presentation, not a community feel and engagement in other functionality of the site (which YOU "wall off" and not allow).I know there are individuals who feel that they can wall off their site, and their users will only want to see content from their site. But finding information is just search away, or on a bookmark on a member's browser.
Thanks guys !!!We (Tapatalk) are going to try be more responsive to questions on this board. There are a lot of questions, and misperceptions about Tapatalk, and hope improved communications will help.
Since this is a 55-page thread, we can't answer all the issues raised in this thread, but let me tackle a few of the more recent concerns.
Monetization
A couple of years ago, the most frequent concern we heard from site owners was the opportunity cost of Tapatalk. “If a member viewed content of my site on Tapatalk, then that was one less impression on my site and I lost ad revenue.”
That is why we introduced monetization on Tapatalk in early 2014. Because we can aggregate users, we can use that scale to improve monetization. We are currently paying a $1.50 CPM for impressions of your content on Tapatalk and our goal is to have you earn more per user when they view your content on Tapatalk than you can earn on your desktop or mobile site.
For those sites that are large enough to have your own ad sales, we will soon be adding the ability to traffic your ads through DFP. So you have the option to have advertising supplied by Tapatalk at a guaranteed CPM, or your ads through DFP. (And of course, you also have the option to turn off all ads if that is your preference).
Security
Tapatalk has invested heavily in making sure our Plug-In does not create security vulnerabilities for your site. About two years ago, we hired an industry veteran as of VP of Security and Infrastructure who is continually monitoring and reviewing potential vulnerabilities. Just as Apple and Microsoft provide updates based on new threats, we will from time to time making updates to make sure our Plug-In remains secure.
We have over 150,000 installations of our Plug-In and we have been at this for over 5 years, and we do not know of any forum that has been hacked as a result of the Tapatalk Plug-In.
In a day and age where entities like Target, Sony, and the U.S. Dept. of Defense can get hacked, anything is possible, but we are proud of our security efforts, and we are continually updating to make sure we do not create vulnerabilities.
Focus on Forums
Tapatalk's success is directly tied to continued success of forums. We want to make forums continue to relevant as users move to mobile, and as users focus their attention on sites like Facebook, Instagram and Twitter. We want and need forums to remain relevant going forward. People have tons of options on how to 1) get new information and 2) socialize on the modern Internet. As a car guy myself, I've seen quality content move from forums to article comments, mobile app chat rooms, Instagram enthusiast accounts, FB groups, and more. We want to work with forums to keep the best content written by the smartest people on forums, where they started.
Over 85% of our users come to Tapatalk already following two or more forums. By making it easy to follow forums on our app, our goal is to have all forums benefit from increased engagement. We focus on ways to engage people back to your site through push notifications, making easier to add content (especially photos), and making it easier for people to find your great content by improving your SEO rankings through Google app indexing.
I know there are individuals who feel that they can wall off their site, and their users will only want to see content from their site. But finding information is just search away, or on a bookmark on a member's browser.
By providing a native app to follow your content, we want to actively engage users so we can keep them coming back to your site, and make forums a relevant alternative to Facebook.
Support
Over the past year, we have increased our support resources, including the introduction of a support ticket system. In general, most tickets and posts are answered in two business days. That time can go up and down, but we do try and answer request in a couple of days. Looking through our support forums and tickets today, most issues have been answered in a couple of business days.
While we will continue to monitor this board, our primary focus is the Tapatalk support tickets. Additional information also available in the Tapatalk Support Forums.
XF Support xenForo Discussion | Tapatalk - Community Chat & Support
General Site Owner Discussion Community Chat and Support | Tapatalk - Community Chat & Support
Eric
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