I agree somewhat with this. I went in to purchase an iMac a few months back (not for myself). I was immediately greeted by an over-friendly advisor asking what I'm after and attempting to give me a tour of all their devices. I told him I came here for the iMac 24" and (after interrupting his speech about how many different devices are on offer) told him I just wanted to be done with it... to which he seemed a little deflated, shuffled off to the back of the store, returned with the iMac and then off I went.