MrBlackDrag0nfly
Member
Here it is: http://mcstnetwork.com/whats your site url so i can take a look
Here it is: http://mcstnetwork.com/whats your site url so i can take a look
Nope, it came like this with the installationhave you changed or edited the support template for the navbar at all
as if i goto this url its working
http://mcstnetwork.com/index.php?support/
Nope, it came like this with the installation
Thanks!
EDIT: Also, when I turn off "use departments" and "use products" they are still there when I create a ticket?
No, not that I know. Is that recommend?ill have a look at the files and sort out an update,
just one more question have you got short url's turned on
you can turn it on and see if that makes it work if not i will change the code for this in an updateNo, not that I know. Is that recommend?
When I turn off user friendly urls the tab does work, but I think it should work with both right?you can turn it on and see if that makes it work if not i will change the code for this in an update
yes it should i will check this on my site and let you know what you can do.When I turn off user friendly urls the tab does work, but I think it should work with both right?
Hi, Michael.
When I try to reply to a ticket I get an error saying:
"The requested page could not be found."
The reply is sent, but this issue with the page it is sending you to doesn't exist.
http://www.subzeronetwork.com/support/6/replyticket&page=1#pre-id That's the page i'll get sent you after hitting "Reply".
-Taylor
No, sorry. Didn't worktry this url for the ticket
http://www.subzeronetwork.com/support/6/replyticket&page=1
and let me know if that works
can you send me your admincp access and ill take alook at this for youNo, sorry. Didn't work
there is a template for this called microsupport_navigation_tabs that you can editany reason why I cant see who actually makes the ticket until they post after i reply to them?
also, how would I go about editing the bar where it says "technician" on my theme it seems to make the menu stuff up a bit.
will have alook for this todaywhat about being unable to see the users name who posts the ticket? did i get a bad install or is it designed that way?
the free version only supports one email address the commercial version supports more than one depending on what one you buy.Is it possible to use more then one email adress?
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