pattycake2
Active member
I'm struggling withe User Upgrades. I found a post where another admin was having problems too and a reply that said::
I tried by adding the secondary group (of a user upgrade level) to a test user but he doesn't show up as an Active or InActive account in User>User Upgrades
So, How do I Manually upgrade a user?
Best thing to do:
If that works, then the likelihood is that this user wasn't eligible to be demoted for some (hopefully logical) reason.
- Manually upgrade a new/test user (this should promote them to that user group)
- Downgrade the user from within the admin control panel (this should demote them from that user group)
If it doesn't work in that limited test I suggest above then there's likely something more significant at play.
I tried by adding the secondary group (of a user upgrade level) to a test user but he doesn't show up as an Active or InActive account in User>User Upgrades
So, How do I Manually upgrade a user?