I agree with you Kier. You guys have a ton on your plate.We are acutely aware of our lack of interaction on the forums just recently. I took today off, as it's my birthday, but on normal days we are working flat-out to get XenForo ready for its stable release, fixing bugs and finishing features. The litigation is also occupying a lot of our time, as you can imagine. I know we haven't been spending a lot of time in the suggestion forums of late, but really that's because we're currently focused on finishing what we have before we embark upon another voyage of feature discovery for a future version.
Rest assured that the software is still progressing, and as more features are completed and bugs are squished the stable release grows ever closer. Once we are out of the pre-release stage and the litigation is taking less of our time, we hope to ramp-up our involvement on the forums once again.
I agree with you Kier. You guys have a ton on your plate.
I dont believe that anyone is expecting you to be in here all the time, ive joked in the past that i would rather you spent less time in the forums because that means you are spending more time working on XF
What i think people are talking about is your lack of comment on the latest legal developments.
While we know that its obviously a touchy matter and that you cant say much... but for the community and perspective customers a little goes a long way.
The constant deleting of anything that speaks on the legal issues is in itself an issue.
Its impossible to live with an elephant in the room Kier.
The community has the legal issue on their minds, and it can and will come up in normal natural conversation because its something thats alive in the moment.
Attempts at keeping that type of conversation at bay can only foster bad feelings in your customers.
Some of your works biggest supporters will have issue with this. And it will cause divisions within your loyal customer/designer/coder base.
Thats not good, but im sure you know this.
So why not make a quick statement that isnt buried in some thread?
Just tell us that you cant tell us much, but that things are progressing as planned with the software, that you are dealing with the legal issues and that there is no reason to worry. (none of this is breaking news, but coming as an official statement from the dev team goes a long way towards easing the mind)
Ask people to try and limit speaking about the lawsuit because those conversations will always take over any particular thread and end up derailing them completely.
Finally in the off topic forum open one thread, dedicate it to the legal issue, let people talk about it there, and if folks bring it up in other forums/threads then instruct your mods to move them to the dedicated thread.
There will always be people who still wont be satisfied, but you would have done more than enough for the large majority of folks who dislike pretending that there isnt a huge elephant at xenforo.com.
Kind of difficult to subconsciously refer to a site I've never read, but carry on.Well... that is a remarkable description indeed. I guess you are subconsciously referring to this site: http://xenfans.com/threads/the-ridiculous-post-deleting-and-thread-closing-on-xenforo-continues.203/
Ignoring it for as long as they did is what has hurt their sales.Question: Where do you draw the line? Where does the line stop? It doesn't negate the fact that litigation has been known to disrupt sales. Take Toyota for example. All the recent bad press about their vehicles has slowed sales.
Ignoring it for as long as they did is what has hurt their sales.
Blaming the customer is what hurt their sales.
Denying that their method of handling the situation wasnt a problem on top of the original problem is what hurt their sales.
You see where i am going with this
That is not how it works.Then comes the matter of also being able to publically comment on the matter too. Sometimes cases are sealed so well you're not allowed to say a thing.
Hearsay is the legal term that describes statements made outside of court or other judicial proceedings. Unless one of about thirty[1] exceptions applies, hearsay is not allowed as evidence in the United States. The Hearsay Rule is an analytic rule of evidence that defines hearsay and provides for both exceptions and exemptions from that rule. There is no all-encompassing definition of hearsay in the United States. However, most evidentiary codes defining hearsay adopt verbatim the rule as laid out in the Federal Rules of Evidence, which generally defines hearsay as a "statement, other than one made by the declarant while testifying at the trial or hearing, offered in evidence to prove the truth of the matter asserted."[2] Historically, the rule against hearsay is aimed at prohibiting the use of a person's assertion, as equivalent to testimony to the fact asserted, unless the assertor is brought to testify in court where he may be placed under oath and cross-examined.
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