Recent content by smallwheels

Thanks! So basically with thread views we have the choice between: a) display the total number of views only for threads that have been created in the selected year (no matter when the views happened, as a consequence the number of views, displayed for a certain year, will continue to rise in...

@Painbaker : Any chance for a reaction to or even a quick fix of the thread views issue? It is somewhat embarrassing to announce a shiny statistic for the past year to my users and then it shows numbers that change massively, are dramatically wrong and dramatically too low: 2024: 2025: 2026...

Well: Communication or better the lack thereof (and sometimes the very rogue tone and attitude) has been an issue for years on many levels and been raised as an issue countless times. Hard to believe that this has been unrecognized, especially over the last months. But also before that - have...

Honestly: Fix the processes on XFs side and implement a proper ticket process with automatic replies and be explicit about availability of support. The main issue would have been avoided then and implementeing something like that is neither rocket science nor expensive. It is an absolute...

If you offer a paid cloud-service that is - by definition and nature of the service - used 365 days a year around the clock you should offer support 365 days a year. The more if it is not cheap. If you cannot or want not to offer that level of service I would personally this consider...

Once more a proof that it is always a good idea to actually read the thread you are posting to to understand the problem that is being discussed and to avoid giving ill-led advice. 👇

It will, as the average user has no idea what a table is (other than sitting at it during meals) or what plain text may be if not swearing. Most users have no technical background and consider private messages, well, private (no matter if PN is framed as personal message and not private...

How would they know that if they had not been in the forums? Sure, they could have email-notifications turned on but people that do that are weird. :p Honestly: There is a huge interest to mark and get rid of abandoned add ons, especially if they are commercial / not free. We see continuously...

I'd assume those rules have a history. 90-120 days would be way to much in my opinion anyway: With free add ons there is no huge issue anyway: They are marked as "unmaintained" but keep bing available. With paid add ons one would assume that there's something like support and clearly the...

Not really, as the other statistics were updated for 2026 whis the thread views were not until today. However, I updated to 1.4 and what shall I say: Sorry to be annoying but: Another release, another bug with thread views: Now the 2025 thread views went down from 3.500.000 to 560.000 (which...

You don't have a point here: With my current payments I should be covered until August this year I think. There are hopes that 2.4 may be released before that. If not: One of the reasons why I went for XF back then was that there is vendor support available along with a vital community. It...

If you want to discuss this: Why do you bury that question deep in a thread that has a completely different topic instead of creating one dedicated to the question you want to discuss? Apart from that: As far as I can judge XF do have one or more devs from the community on their team.

No you don't. You pay • to support a small company (which you many want to do or not) • for ticket support (that you may need or not) • for updates (which despite all criticism apart form the 2.4 disaster do get released relatively regularly and which you may want/need or not): In fact they...

While I agree that the responsiveness of the XF team leaves a lot to be desired when looking at the sections for bugs and suggestions the housekeeping rules focus on "has been logged into the forum within the last 30 respectively 45 days". This is typically the case with the XF devs, they are...

This is simply due to the housekeeping rules for ressources. One may like them or not but they are not doubt clear and transparent: https://xenforo.com/community/threads/resource-housekeeping.112680/post-1687022 As you haven't logged onto the forums for a couple of months this is what...