Sorry if this has been asked, can't find it.
Is there a delay when manually awarding? A client is finding that certain users don't appear to instantly get the manually awarded badge.
It was a temporary problem from hCaptcha:
https://xenforo.com/community/threads/hcaptcha-have-stopped-the-free-service-w-o-sitekey-registration-no-more-user-registrations-possible-on-xf-installs-with-default-settings.235565/#post-1772186
Sounds like you might be using this add-on? http://xenforo.com/community/resources/conversation-essentials.6694/
It's probably a simple permission or an option in there.
You can't use:
.block-body
{
display: grid;
gap:0px 10px;
grid-template-columns: auto auto auto;
background:@xf-pageBg;
}
.block-body is used in so many places. You need to apply more specific CSS.
You're not understanding the problem. If anyone is using hcaptcha without putting in any sort of API keys, the message shows that the "account banned, service suspended". It's not the forum account, it's the free version of hcaptcha without the API keys that is "banned" (from using hcaptcha)...
You're safe to run the update now. There's a single outdated template which can be merged
https://pixelexit.com/threads/xenforo-2-3-8-preview-is-out.15784/#post-70102
I'm out of town for a wedding at the moment, but working to get the updates out soon.