Recent content by Paul McM

Thank you. We did have many add-ons. These have been updated (or removed if no longer compatible). We have learned the lesson to turn OFF most add-ons before the update. The biggest problem seemed to be the cache. We had to rebuild the cache multiple times. First, two attempts at "All" cache...

Jeremy P -- Thank you for the information on the files number. To go from 6800 to 15800+ is a 75% increase and we were concerned this indicated major issues. But I guess that is OK. User Profile "FIND" not working -- Please note that the posts/threads DO appear when one does a search for the...

Topic: Major Problems after upgrade to XF 2.3.6 on 5/14/25 Folks, we need some help here. We have a Forum with 74,000 registered members and about 15k active over a 30-day period 1. We did an upgrade to XF 2.3.6 yesterday. We now have multiple problems. 1. The Forum has slowed down...

Hello, I am looking for professional help with Xenforo email. We have a medium size Xenforo forum (70k members) with about 170,000 emails per month. We have been using SendGrid successfully for a few years. Now, because of new requirements from Google and Yahoo mail, there are a number of...

We had a similar situation today. Bad guy got in and posted three fraudulent classifieds ads. Bad guy did not change the email or the password, but was connecting from a new proxy IP. The scammer also changed the stated member's location, and turned off all the notices. This has happened a...

We run a forum with around 3000 active registered users per day. We are looking for an expert to help diagnose/resolve a series of "MySQL has gone away" errors and SQL connection time-outs. In addition, we have some questions/concerns about security and large scale IP blocking. We would like...

I have a suggestion. We have Gold and Silver upgraded member groups. In the past, with XF 1.5, we were able to limit poll-making ability to those groups, as I believe making a poll was in the full list of settable permissions. Please restore that. Is there anyway I can block POLL creation by...

To thread readers. Andy's fix definitely solved our major slow-down problem. So user experience went from "terrible", "can't open anything" yesterday to now: "site is very fast -- thank you!". Fix again was to rebuild user cache. Honestly, the site was essentially dead for majority of users...

Brogan, Thanks for reply. I disabled about half the add-ons, including Siropu and we didn't see many changes but I guess I will go further. The Forum was very, very fast under 1.5 and now it can take up to 12 seconds to load a thread, and sometimes it times out completely. Do you know of any...

We just completed an upgrade to Xenforo 2.2. We need a brilliant expert to help us understand why the site is running so slow and how we get it back up to previous speed. I wish I could tell you more. Sometimes the site seems fast, then, minutes later it can take 30 seconds to launch. Issues...

Folks, thanks for your replies. I will respond to the PMs. We have another issue which has arisen in the last few days... some of our Forum members can only get in via their cell phone internet connections. And they are getting "no connect" or "packet loss" when they ping test. Our current host...

Ozzy47 -- Thanks for the referral to TickTackk. Did he do work for you?

We have a medium-size Xenforo Forum (50K members). We need to update our XF 1 Forum to XF 2.x We are looking for a "full-service" developer/programmer who can handle the update and do other tasks. Need a true XF expert who knows this backwards and forwards. a. Migrate XF 1.0 to 2.0 b. Replace...

Mike, Thank you so much for your reply. I followed the link you sent. This revealed five (5) Paypal IPN history messages showing IPN status "disabled" The first error message, dated 8/11/2017 17:04 PDT, appears to correspond to the first upgrade payment that did NOT generate the upgrade...

We have been using the upgrade system successfully since June 3, 2017. However, as of 8.11.17 the upgrades are not activating. Paypal is getting the money, but the user status is not changing (i.e. they are NOT getting their account upgraded). Is anyone else having this problem? I note that...