Recent content by FTL

  1. FTL

    Where's the support team?

    I pointed it out because it makes all the difference. I'm reasonably sure he is. @Hobbes are you on XF Cloud? EDIT: smallwheels beat me to it. :)
  2. FTL

    Where's the support team?

    But he's on XF Cloud, isn't he?
  3. FTL

    Duplicate Update page LOGO broken

    That's odd. I think you'd be best logging a support ticket for this one.
  4. FTL

    Where's the support team?

    It's the other way round. Managing expectations with good communications is a critical part of good customer service.
  5. FTL

    Duplicate Update page LOGO broken

    The screenshot shows 2.3.0 beta 6. Is that the 2.3.7 installer showing that?
  6. FTL

    To renew or not to renew?

    Hangonaminute, most members do just this and the XF business model is set up to allow it, but you have a problem when I do this? Fer real? It sounds quite hypocritical when you say you're going to hold off renewing until 2.4 comes out. Where's your "support for a small company?" Come on, man...
  7. FTL

    To renew or not to renew?

    Yeah, that's exactly what it is. I wouldn't renew unless I had an urgent ticket to log. Indeed.
  8. FTL

    To renew or not to renew?

    That is a good question. When the license expires, you no longer get ticket support, so if you had a query that needed it, you'd have to renew, even without updates. Doesn't feel very compelling I know, but I've needed ticket support a few times now, so it could be important. While my self...
  9. FTL

    To renew or not to renew?

    Do you have the latest 2.3.7 installed? If so, then wait for the next version. It's worth renewing even if it's a single point update like 2.3.8 as they're all important. If not, then you should install the latest asap for the latest security and bug fixes and that means renewal now.
  10. FTL

    Fastest XenForo site I've seen, how are they so fast?

    Perhaps spin up an XF demo to get a feel for how fast XF Cloud is, given how snappy my forum is. It uses Vultr, so perhaps if you ask the devs what spec virtual server they use for it, they might tell you and you can create a similar one. Cost is a factor of course and I have no idea what the...
  11. FTL

    Fastest XenForo site I've seen, how are they so fast?

    I'm on XF Cloud and it's actually faster. I've got many add-ons installed, too. https://nerdzone.uk
  12. FTL

    Backup

    It is expensive, alas.
  13. FTL

    XF 2.4 Featured content improvements

    Yeah, shouldn't be too hard to do, but that stability explanation is what I've heard on here. I'm not disagreeing with you either, I think having the choice would be great and shouldn't break the bank to implement it.
  14. FTL

    XF 2.4 Featured content improvements

    That would be nice, but I think it's fixed for maximum stability.
  15. FTL

    Snogs Site was down, it is now back up ... move along, nothing to see here

    I get your frustration and I'm glad to say it's just the opposite for me with AndyB's add-ons. The subscription is great value, they all work well and the customer support is superb. If I have a query, Andy may even reply within minutes. Heck, he even created an add-on just for me the other day...
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