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XF 1.3 Zend_Mail_Protocol_Exception: Email to x failed: 4.7.8 Error: authentication failed

Discussion in 'Troubleshooting and Problems' started by mrkyle, Jul 2, 2014.

  1. mrkyle

    mrkyle Member

    So I have no idea where this issue came from, everything was working fine beforehand and then it randomly broke :/

    Code:
    Server Error Log
    Error Info
    Zend_Mail_Protocol_Exception: Email to FInast7709@fleckens.hu failed: 4.7.8 Error: authentication failed: UGFzc3dvcmQ6 - library/Zend/Mail/Protocol/Abstract.php:431
    Generated By: Unknown Account, 3 minutes ago
    Stack Trace
    #0 /var/www/library/Zend/Mail/Protocol/Smtp/Auth/Login.php(95): Zend_Mail_Protocol_Abstract->_expect(235)
    #1 /var/www/library/Zend/Mail/Protocol/Smtp.php(217): Zend_Mail_Protocol_Smtp_Auth_Login->auth()
    #2 /var/www/library/Zend/Mail/Transport/Smtp.php(200): Zend_Mail_Protocol_Smtp->helo('localhost')
    #3 /var/www/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
    #4 /var/www/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
    #5 /var/www/library/XenForo/Mail.php(177): Zend_Mail->send()
    #6 /var/www/library/XenForo/Mail.php(152): XenForo_Mail->sendMail(Object(Zend_Mail))
    #7 /var/www/library/XenForo/Model/UserConfirmation.php(136): XenForo_Mail->send('FInast7709@flec...', 'lkjhg')
    #8 /var/www/library/XenForo/ControllerPublic/Register.php(289): XenForo_Model_UserConfirmation->sendEmailConfirmation(Array)
    #9 /var/www/library/XenForo/FrontController.php(347): XenForo_ControllerPublic_Register->actionRegister()
    #10 /var/www/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #11 /var/www/index.php(13): XenForo_FrontController->run()
    #12 {main}
    Request State
    array(3) {
      ["url"] => string(38) "http://www.deadx.net/register/register"
      ["_GET"] => array(0) {
      }
      ["_POST"] => array(16) {
        ["username"] => string(5) "lkjhg"
        ["email"] => string(22) "FInast7709@fleckens.hu"
        ["password"] => string(8) "********"
        ["password_confirm"] => string(8) "********"
        ["dob_month"] => string(1) "7"
        ["dob_day"] => string(2) "10"
        ["dob_year"] => string(4) "1957"
        ["gender"] => string(0) ""
        ["custom_fields"] => array(1) {
          ["minecraft"] => string(0) ""
        }
        ["custom_fields_shown"] => array(1) {
          [0] => string(9) "minecraft"
        }
        ["timezone"] => string(14) "America/Denver"
        ["captcha_question_answer"] => string(5) "DeadX"
        ["captcha_question_hash"] => string(40) "8dd844651276c888f90fe0631a6e0712c5e0752f"
        ["agree"] => string(1) "1"
        ["_xfToken"] => string(8) "********"
        ["reg_key"] => string(32) "b7aa65aa4dbc1c24982a4298556ee9aa"
      }
    }
    #XenforoNewb <- I am new to this software so don't be too harsh :)
     
  2. Mike

    Mike XenForo Developer Staff Member

    XF failed to send through the SMTP server you set it to use. Specifically, it seems to imply that your username/password were wrong. You should check those if it keeps happening.

    In general, we would recommend sending mail through a local system rather than an external SMTP server, given an option.
     

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