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XF 1.3 XenForo fault length of the user name

Discussion in 'Troubleshooting and Problems' started by BoomBoomUlli, Jul 10, 2014.

  1. BoomBoomUlli

    BoomBoomUlli Active Member

    Hi , in first sry for my Bad english

    My problem:
    The registration is not there any more possibly ,
    They marked use mind. 3 letters , but we use it ,and test it in ACP ,
    to put on a new user, however, also this does not go .
    Can help pleas ?
  2. Jeremy

    Jeremy XenForo Moderator Staff Member

    I'm sorry, but I'm unsure of what the actual issue is. Can users not register for your forum?
  3. BoomBoomUlli

    BoomBoomUlli Active Member

    yep thats is it , and is not possible to add new user in acp.
    The error : he marked :
    XenForo fault length of the user name minimum 3 letters .
  4. BoomBoomScrat

    BoomBoomScrat New Member

    Hi everybody,
    i'm a friend of BoomBoomUlli and i'll try to explain it in another way.

    so the problem is that if someone wants to register in the forum there always occurs an error with following text:
    (I try to translate it as good as possible)

    "Please enter a username with at least 3 letters"
    "please enter a valid username"

    we tried a few times to register ourselfs with different names but it's always the same.

    thanks for helping

  5. Mike

    Mike XenForo Developer Staff Member

    I would suggest that you likely have an add-on that is interfering.
  6. BoomBoomUlli

    BoomBoomUlli Active Member

    We found it after Backup and deinstall , works .

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