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Why am I getting this error?

Discussion in 'Troubleshooting and Problems' started by ErrorCode, Nov 3, 2011.

  1. ErrorCode

    ErrorCode Member

    I don't know what could be causing this, but it sure as hell is annoying.

    Just click; no, I'm not advertising.
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    <!-- Mysqli statement execute error : Got a packet bigger than 'max_allowed_packet' bytes -->

    Have you tried to do a backup?

    It looks as if your database isn't viable.
     
  3. ErrorCode

    ErrorCode Member

    Recently, I don't think so... why doesn't the database work?
     
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    That is a MySQL limit. You need to edit the MySQL configuration to increase the limit. If you don't manage your own server then you need to ask your host or server person to do this.

    However, that is a strange error to be getting on the index page. This might be due to an addon. Try disabling your addons by adding this line to your library/config.php file:

    Code:
    $config['enableListeners'] = 0;
    
     
  5. ErrorCode

    ErrorCode Member

    That is already there.
     
  6. ErrorCode

    ErrorCode Member

    Anybody care to help?
     
  7. Brogan

    Brogan XenForo Moderator Staff Member

  8. ErrorCode

    ErrorCode Member

    That didn't do anything. But I have about ten add-ons installed as of right now.
     
  9. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    As for the cause... it could be an addon or file modification. In fact, that would be my guess. Or this may just be a legitimate max_allowed_packet error without any greater cause than the max_allowed_packet setting being too low.

     
  10. ErrorCode

    ErrorCode Member

    I will try doing this sometime today and then I'll get back to this thread.
     

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