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Weired user problem

Discussion in 'XenForo Questions and Support' started by gldtn, Mar 26, 2011.

  1. gldtn

    gldtn Well-Known Member

    I have an user on my board where he haven't access the forum since a while ago, even before I transfered from vB to Xenforo. Today I received an email from him that he sent through the board contact form. He claimed that he could not remember his password because it was not finding his e-mail in the system.

    So I checked his profile and there was no e-mail entered for him. How come that user had no e-mail set to his account?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Impossible to say.

    More than likely there was no email (or a corrupt entry) in his profile when you imported from vBulletin.
    gldtn likes this.

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