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XF 1.2 Users unable to send PM

Discussion in 'Troubleshooting and Problems' started by Renegade, Jan 27, 2014.

  1. Renegade

    Renegade Well-Known Member

    Some new users are not able to send PMs. When they hit the Start Convo button they get an error that "Your content cannot be submitted. Please try again later".

    Any suggestions on how to troubleshoot it?
  2. Liam W

    Liam W Well-Known Member

    Anything in the error log?

  3. Renegade

    Renegade Well-Known Member

    Yeah there is
  4. Jeremy

    Jeremy Well-Known Member

    If you have a Wordpress Bridge, this looks to be the cause of it.
  5. Renegade

    Renegade Well-Known Member

    Its not coz users are still not able to send PM with that disabled. And that wordpress bridge operates from the WP side, nothing changed on XF side.
  6. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Is this a XF error page? I don't see that specific error message anywhere in the software. Did you try disabling your addons to see if that affects it?
  7. Jeremy

    Jeremy Well-Known Member

    The error message you posted clearly states that an error exists within a Wordpress functions file. That is most likely the root cause of your issue.
  8. Renegade

    Renegade Well-Known Member

    Yes but that error message does not relate to the PM posting issue. I have seen user screenshots and there is nothing in the error log that corresponds to that timestamp.

    Attached Files:

  9. Mike

    Mike XenForo Developer Staff Member

    That error indicates it tripped an anti-spam rule/option you have defined. (1.3 has a log that would help you determine which.)
    Renegade likes this.

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