XF 1.2 Trouble with promotions

Okuma Steve

Member
I'm trying to add all users to a secondary user group and I can't get it to work.

I created a usergroup promotion and tried various settings but it never added anyone to the secondary group. Right now I have it set up with these parameters and when I run it manually in the cron menu nothing happens.

promo one.PNG promo2.PNG
 

Brogan

XenForo moderator
Staff member
Have any of the members which met the promotion criteria been active recently?

Promotions take effect on session creation now.
 

Okuma Steve

Member
Have any of the members which met the promotion criteria been active recently?

Promotions take effect on session creating now.
I understand that which is why I was using the batch update to do it. It only needs to be done once so I do not actually need a promotion set up.
 

Okuma Steve

Member
Are you saying it doesn't add them to the secondary group? When I try this locally it's fine, so I don't see why it wouldn't work for you. What happens when you click the update button?
I click update and it then takes me to a screen that says processing, and then to the "home screen" of the admin panel. I then go search and find that no accounts were actually added to the secondary group.
 

Mike

XenForo developer
Staff member
If you can submit a ticket with admin CP and FTP, along with the criteria I need to select, I can look into this.
 
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