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XF 1.4 Tagging alert doesn't work

Discussion in 'Troubleshooting and Problems' started by sip, Aug 26, 2014.

  1. sip

    sip Member

    I have checked all settings and they are fine.
    The popup while adding tag also works.
    The tagged user is linked to profile in the post.
    However, the tagged user doesn't get alert.

    I am testing on two accounts for which I have access, so settings are all fine.
  2. Chris D

    Chris D XenForo Developer Staff Member

    It may be permission related.

    Could you go to Admin CP > Users > Analyze Permissions and put in the username of the user who makes the tag and no alert is sent?

    Also do the same under the node permissions tab.

    Look down the list for maximum tagged users. What's the value?

    It's worth mentioning as well, tag alerts are only sent for new messages and are not sent when editing a message.
  3. sip

    sip Member

    Ok. Setting Maximum tag alerts per message to unlimited made it work.
    Does it have to be unlimited? What should be the ideal value?

  4. Chris D

    Chris D XenForo Developer Staff Member

    Anything other than 0. 0 would mean no alerts sent. 10 means they could tag 20 people and only the first 10 would receive alerts.
  5. sip

    sip Member

    I had zero in the one tagging and 10 for the user in group being tagged. I tagged just 1 and yet no alert popped up. On making it unlimited, it worked.
  6. Joe Link

    Joe Link Well-Known Member

    For clarification on this particular permission type.

    The Registered usergroup has a value set to 5.

    If I wanted an upgraded usergroup to inherit this, I should set it to 0, and the 5 will be inherited, since it's the higher (more permissive) value?

    Unlimited should only be used when you truly want someone to have unlimited of whatever it is, right?
  7. Mike

    Mike XenForo Developer Staff Member

    You're correct: the higher value for a numeric permission always takes precedence.
    Joe Link likes this.
  8. Joe Link

    Joe Link Well-Known Member

    Thanks Mike.
  9. Digital Doctor

    Digital Doctor Well-Known Member

    This issue comes up alot.

    Is there no way of alerting the user that the tagging they performed will not result in the user being notified ?

    As an Alert ?
    As a temporary notice ? (similar to: Your post is moderated notice).
    Some way ?

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