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Style preview not working in IE8 / MSN Explorer

Jo.

Well-known member
#1
I'm not sure if this is a bug or not, but I set the style previews (thumbnails) a few days ago on our forum, and they're working fine as far as I can tell... but one of our staff uses MSN Explorer (IE8) and she says the previews aren't working for her. She tried all the usuals ...hard refresh, clearing cache etc. but it's still happening.
 

Brogan

XenForo moderator
Staff member
#2
Did she elaborate on exactly what isn't working?
I've just checked here and it works fine in IE8.

Can you provide a URL to your site so I can check?
 

Jo.

Well-known member
#3
She said the previews were showing up as if they hadn't got the previews set up on them - just all looking the same, as they come before adding your own previews.

She's not just using IE8 though - she's using MSN Explorer (which apparently uses IE but it's not the same as just IE?)
 

Brogan

XenForo moderator
Staff member
#9
Your thumbnails work fine in IE8 Jo so I suspect it's probably just a caching issue with the browser the member is using.

Ask her to clear the cache and check once more.

I'll move the thread to general troubleshooting.
 

Jo.

Well-known member
#10
Thanks for looking Brogan. :)

She said she clears her cache every day, and that didn't fix it.

This is exactly what she said about the browser:

"I have MSN internet, so it uses IE built in...not just regular IE, if that makes sense."