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Server error when trying to create new language

Been Told

Well-known member
#1
As you can see in this video, when I try to add a language, XF tells me there was a server error.
Does anyone experience this too? Or even better, where can I see what kind of error was thrown?
 

Been Told

Well-known member
#4
Ok here is the error log entry:
Code:
[Thu Oct 07 23:16:36 2010] [error] [client xx.xx.xx.xx] Options FollowSymLinks or SymLinksIfOwnerMatch is off which implies that RewriteRule directive is forbidden: /var/www/vhosts/domain.tld/httpdocs/xf/index.pl
I take it I need to enable FollowSymLinks or SymLinksIfOwnerMatch. I've enabled both in the httpd config file and reloaded Apache, but that didn't change anything.
 

Blandt

Well-known member
#6
Thu Oct 07 23:16:36 2010] [error] [client xx.xx.xx.xx] Options FollowSymLinks or SymLinksIfOwnerMatch
is off which implies that RewriteRule directive is forbidden: /var/www/vhosts/domain.tld/httpdocs/xf/index.pl


Why is it index.pl ?
I suggest you delete your domain from apache and re-install it again with the proper sym. links
 

Been Told

Well-known member
#7
There is no index.pl in the xf folder. Deleting the domain isn't an option as the domain was created using Plesk and there's to other sites on it. So I can delete and re-add the domain without causing major disturbance.
 

Blandt

Well-known member
#8
but that's what the error says ..../xf/index.pl

Yes.. do that, delete and then ad the domain again.
I never used Plesk. Do you have ssh access ?
 

Been Told

Well-known member
#9
Yeah I do have ssh access the problem is, I don't want to delete the whole domain. Because that removes the database, the files and so on. I would have to then re-upload everything and one of the sites on that domain is a big-ish forum. Downtime isn't an option.
So I guess I'll just use another domain and play around with that.
 

Blandt

Well-known member
#10
No you don't have to delete anything.

You need to remove the domain from apache sites-available / sites enabled

hmmm wait I'm getting ahead of myself here, When do you get that error and where?
 

Been Told

Well-known member
#11
I get the error when I try to add a new language in the ACP. Well the error I get is "Server Error" and nothing else. You can see it in the video.
The error message is from the error log file.

As for changing stuff in apache - I don't think I should do that when Plesk is running the Apache server. I don't want to mess that up.
I've just recently bought a new iMac which I'll install MAMP on. So I'll install XF on that and then I'll be able to do whatever I want on it. I'll post again here then.
 

Been Told

Well-known member
#12
Ok, I have just set up MAMP and installed XF. The error does not occur.

Mike & Kier if you see this, could you perhaps advise on what exactly I should to sort this out on my live server? I don't want to mess with Apache on a server administered by Plesk.