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Problem with Google Chrome Browser

Discussion in 'Troubleshooting and Problems' started by unkn0wn, Mar 20, 2011.

  1. unkn0wn

    unkn0wn Member

    I have a problem when I am using google chrome..
    Here is the screenshot of the error:
    help 2.jpg

    This error occurs whenever I am opening any pages on the front end of my forum. But it only occurs when I use google chrome.
    I am using XenPortal addon and Flexile Template for my forum.

    And one more question. Can I delete resolved report on reported items?
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    That could be a cookie/cache issue so try clearing all history, cache, etc.

    Closed reports can't be deleted.
     
  3. unkn0wn

    unkn0wn Member

    now it is happenning on my firefox too..
    here is the screenshot:
    help 2.1.jpg

    If I clear all my history and I login to facebook then login to the forum and logout and login again several times, this problem will happens again on chrome.. Everytime I open the forum, this forum has automatic login feature, and after logging in message shown, this error occured..
     
  4. unkn0wn

    unkn0wn Member

    If i use www. prefix, this error won't happen, but when there are no www. this error happens. Please help me how to fix this? are there anyway to force using www. prefix?

    This problem still occured in internet explorer.. Anytime I login using facebook and when the session has timed out, this error happens..
     
  5. Brogan

    Brogan XenForo Moderator Staff Member

  6. unkn0wn

    unkn0wn Member

    This problem still occured in internet explorer.. Anytime I login using facebook and when the session has timed out, this error happens..
    I can't manage all my user to clear any cookies and caches before opening my forum right?
     
  7. unkn0wn

    unkn0wn Member

    I think it is because automatic login feature that xenforo has..
    Are there a way to disable automatic login feature, so I can prevent this error?
     
  8. unkn0wn

    unkn0wn Member

    I have tried several things to fix this:
    1. Disable all addons didn't work
    2. Change to default theme didn't work
    3. Disable Facebook integration worked
    I need this integration to attract visitor, is it the bug from xenforo?
     
  9. Brogan

    Brogan XenForo Moderator Staff Member

    I don't experience this problem on any XenForo site with any browser so it could be related to your server configuration.

    Try contacting your host to see if they can help.
     
  10. James

    James Well-Known Member

    Try checking your .htaccess file for any rewrite rules on the /logout/. A longshot, but it's possible.
     
  11. unkn0wn

    unkn0wn Member

    Ok, I'll try contacting customer support for this? Any idea which server configuration is wrong?

    Here is my .httacess file James..
    Code:
    #    Mod_security can interfere with uploading of content such as attachments. If you
    #    cannot attach files, remove the "#" from the lines below.
    #<IfModule mod_security.c>
    #    SecFilterEngine Off
    #    SecFilterScanPOST Off
    #</IfModule>
    
    ErrorDocument 401 default
    ErrorDocument 403 default
    ErrorDocument 404 default
    ErrorDocument 500 default
    
    <IfModule mod_rewrite.c>
        RewriteEngine On
    
        #    If you are having problems with the rewrite rules, remove the "#" from the
        #    line that begins "RewriteBase" below. You will also have to change the path
        #    of the rewrite to reflect the path to your XenForo installation.
        #RewriteBase /xenforo
    
        RewriteCond %{REQUEST_FILENAME} -f [OR]
        RewriteCond %{REQUEST_FILENAME} -l [OR]
        RewriteCond %{REQUEST_FILENAME} -d
        RewriteRule ^.*$ - [NC,L]
        RewriteRule ^(data|js|styles|install) - [NC,L]
        RewriteRule ^.*$ index.php [NC,L]
    </IfModule>
    Do you see anything wrong with this?
     
  12. Brogan

    Brogan XenForo Moderator Staff Member

    Your .htaccess file looks fine.

    Who is your host?
    I'll do a search to see if anyone else using them has had problems.

    Presumably you've used the Facebook tool in the ACP to confirm everything is configured correctly?
     
  13. unkn0wn

    unkn0wn Member

    I'm using Host Gator. Isn't there many users who use Host Gator?
     
  14. Brogan

    Brogan XenForo Moderator Staff Member

  15. unkn0wn

    unkn0wn Member

  16. Brogan

    Brogan XenForo Moderator Staff Member

    It's difficult to know what the problem is and therefore what solution to implement.

    It seems to be related to either the URL Facebook is returning or how your host is handling it.

    Speak to your host, they may be able to help.
     
  17. unkn0wn

    unkn0wn Member

    Here is some error logs from facebook integration in xenforo. The message in the front end is: "Unable to connect to Facebook".
    This happens pretty frequent because only me testing the website.
    Here is the error code:
    Code:
    Error Info
    XenForo_Exception: Facebook returned the following error: Code was invalid or expired.. - library/XenForo/ControllerPublic/Register.php:272
    Generated By: Unknown Account, Sunday at 11:58 PM
    Stack Trace
    
    #0 /home/unkn0wn/public_html/library/XenForo/FrontController.php(310): XenForo_ControllerPublic_Register->actionFacebook()
    #1 /home/unkn0wn/public_html/library/XenForo/FrontController.php(132): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #2 /home/unkn0wn/public_html/index.php(17): XenForo_FrontController->run()
    #3 {main}
    
    Request State
    
    array(3) {
      ["url"] => string(132) "http://belajaron.com/register/facebook?code=2.9FYMwkyg8LUocZJDn32B4g__.3600.1300644000-100002240732176%7C50wkm2t3zXketTG8F4nliY74kkU"
      ["_GET"] => array(1) {
        ["code"] => string(86) "2.9FYMwkyg8LUocZJDn32B4g__.3600.1300644000-100002240732176|50wkm2t3zXketTG8F4nliY74kkU"
      }
      ["_POST"] => array(0) {
      }
    }
    Code:
    Error Info
    XenForo_Exception: Facebook returned the following error: Code was invalid or expired.. - library/XenForo/ControllerPublic/Register.php:272
    Generated By: Unknown Account, Today at 3:21 PM
    Stack Trace
    
    #0 /home/unkn0wn/public_html/library/XenForo/FrontController.php(310): XenForo_ControllerPublic_Register->actionFacebook()
    #1 /home/unkn0wn/public_html/library/XenForo/FrontController.php(132): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #2 /home/unkn0wn/public_html/index.php(17): XenForo_FrontController->run()
    #3 {main}
    
    Request State
    
    array(3) {
      ["url"] => string(132) "http://belajaron.com/register/facebook?code=2.57svfnLMl13V9vwVwvzyBQ__.3600.1300874400-100002240732176%7C-WfoQyzz0ulqxlJaQD9-Uzjgwgs"
      ["_GET"] => array(1) {
        ["code"] => string(86) "2.57svfnLMl13V9vwVwvzyBQ__.3600.1300874400-100002240732176|-WfoQyzz0ulqxlJaQD9-Uzjgwgs"
      }
      ["_POST"] => array(0) {
      }
    }
    Code:
    Error Info
    XenForo_Exception: Facebook returned the following error: Code was invalid or expired.. - library/XenForo/ControllerPublic/Register.php:272
    Generated By: test-user, Today at 3:22 PM
    Stack Trace
    
    #0 /home/unkn0wn/public_html/library/XenForo/FrontController.php(310): XenForo_ControllerPublic_Register->actionFacebook()
    #1 /home/unkn0wn/public_html/library/XenForo/FrontController.php(132): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #2 /home/unkn0wn/public_html/index.php(17): XenForo_FrontController->run()
    #3 {main}
    
    Request State
    
    array(3) {
      ["url"] => string(132) "http://belajaron.com/register/facebook?code=2.57svfnLMl13V9vwVwvzyBQ__.3600.1300874400-100002240732176%7C-WfoQyzz0ulqxlJaQD9-Uzjgwgs"
      ["_GET"] => array(1) {
        ["code"] => string(86) "2.57svfnLMl13V9vwVwvzyBQ__.3600.1300874400-100002240732176|-WfoQyzz0ulqxlJaQD9-Uzjgwgs"
      }
      ["_POST"] => array(0) {
      }
    }
    Is it because of the web hosting too?
     
  18. unkn0wn

    unkn0wn Member

    Hi Brogan,

    Can you tell me the full system requirement for Xenforo so it will work perfectly?
    Is it all the system requirement? Because it is all I can find in the xenforo.com site.
    XenForo System Requirements

    • PHP: 5.2.4+
    • MySQL: 5.0+
    • PHP extensions: MySQLi, GD (with JPEG support), PCRE, SPL, SimpleXML, DOM, JSON, iconv, ctype
    • PHP safe_mode off
     
  19. Brogan

    Brogan XenForo Moderator Staff Member

    I was helping someone else with the same error code a few days ago.
    It's returned by Facebook so there is nothing that can be done at this end.

    The requirements and a script for testing server compatibility are listed here: http://xenforo.com/purchase/
     
  20. unkn0wn

    unkn0wn Member

    I am still waiting on ticket support in Host Gator. I'll give updates later.

    Thanks for your help Brogan.
     

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