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Problem with checkout

Carlos

Well-known member
#1
When I entered my info, it showed an error saying "No customer could be found with that email address."

What am I doing wrong?
 

anotheralias

Well-known member
#7
I didn't have a problem, but I didn't use the 'existing customer' form, since it was my first purchase.

(Mike - I did have to clear the form of an autofill but I assumed that was Norton doing it.)
 

Ahmed

Well-known member
#8
I'm really upset.
I can't get a license as there is no way to pay other than PayPal, and I couldn't get through with my card. :mad:
Why isn't there any other way to pay besides PayPal? :confused:
I was expecting to put my hands on XF and start playing with, but that seems not gonna happen, yet. And it seems that I can't get any advantages of the discount of the first 24 hours sell. :(
Really disappointed and upset. And it hurts seeing each of you have one or more licenses. :confused:

I'm jealous. :confused:
 

anotheralias

Well-known member
#9
I would look up the thread for you but I'm a little short on time right now - however, somewhere on here they explain that you don't need a Paypal account, it's just processed by Paypal.
 

Ahmed

Well-known member
#12
I would look up the thread for you but I'm a little short on time right now - however, somewhere on here they explain that you don't need a Paypal account, it's just processed by Paypal.
Yes I know that, but I my card is not supported as it's not a credit card and I don't have one because it's almost impossible to have one in my country.

Can't you use the card through paypal?
I couldn't do that. :(
 

Ahmed

Well-known member
#16
What happened when you tried to pay with your card? Paypal usually processes card payments for non-Paypal users just fine.
It seems that my card it's not supported by PayPaly although I almost use it for all of my online payments. I used to pay for my vB license and I use it to pay for my hosting and domain registrations, but it can't be used through PP.
 

brendanc

Active member
#18
If people keep complaining about this, you can change the fieldnames (in the html) for "existing customer" to be something like ecustid and ecustpw so that their auto-fill programs don't recognize the fields.

Also, got my license :)