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Prefix issue

Discussion in 'Troubleshooting and Problems' started by JackieeXP, Jul 30, 2012.

  1. JackieeXP

    JackieeXP Member

    This is what happening to the prefix edit on my site.
     

    Attached Files:

  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    What is the problem?
     
  3. JackieeXP

    JackieeXP Member

    as you can see in the pic, the prefix shows under the tab, so i cant change prefix
     
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Oh. That's weird.

    I assume this doesn't happen on the default style? I recommend some systematic troubleshooting. If it doesn't happen on the default style then start reverting custom templates and CSS in your custom style until you isolate the problem. If you continue to have problems then I can take a look if you give me admin access.
     
  5. JackieeXP

    JackieeXP Member

    i PM u an admin access account. can you please help me out. thanks!
     
  6. Contex

    Contex Well-Known Member

    Jake Bunce / JackieeXP, did you guys find a solution to this issue?
    I'm even getting this on the default style.
     
  7. James

    James Well-Known Member

    Which templates have you customised?
     
  8. Contex

    Contex Well-Known Member

    A couple, but none of the templates in the Default style have been customized.
    I'm at a loss here, I can clearly see by using Chrome and inspecting the element that something is wrong.

    If I disable the z-index: 7500 in the .Menu CSS class, it uses z-index from the .PrefixMenu instead (which has a z-index of 15000),
    this makes the prefixes show up in front, but I have no idea how to solve this, I've been looking through the templates and I see nothing that stands out.

    Could this have something to do with Javascript?
     
  9. James

    James Well-Known Member

    The default style has prefixes working fine, so if nothing has been modified I don't see how it could have altered.
     
  10. Contex

    Contex Well-Known Member

    None of the templates in the default style have been edited, they've been left as default, which is why I wonder if it could be something with Javascript instead, see attached images.

    This message echos once I click the prefix:
    javascript console.PNG

    And then this warning, is this normal?
    javascript warning 2.PNG
     
  11. James

    James Well-Known Member

    Have you got a link to your site to inspect?
     
  12. Contex

    Contex Well-Known Member

    <removed> more specific this node: <removed>
     
    Last edited by a moderator: Aug 7, 2014
  13. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    We determined it was a problem with an addon, but I don't know which addon.
     
  14. Contex

    Contex Well-Known Member

    Alright, cheers, I'll go through the list disabling one and one until I can figure out which one.
     
  15. Contex

    Contex Well-Known Member

    Figured it out, Friends by Waindigo 1.0.2 was causing the issue, the issue was gone after disabling it.
    Updating it to 1.0.2a (newest version) solved this prefix issue.
     
    Jake Bunce likes this.

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