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XF 1.1 PHP problems?

Discussion in 'Troubleshooting and Problems' started by Daniel 'RTRD', Aug 3, 2012.

  1. Daniel 'RTRD'

    Daniel 'RTRD' Well-Known Member

    I have been having some problems lately on my website. The host has been trying to fix it for the past 3 weeks. And now they are saying this:
    Any one know what this error is?
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    How do the problems manifest themselves?

    At what point does that error occur? What other information is logged in the Server Error Log?

    Have you run the file health check in the Admin CP?
     
  3. Daniel 'RTRD'

    Daniel 'RTRD' Well-Known Member

    I cant access the forum at all. Check it your self: http://www.rtrd.no/forum

    EDIT: When I try to install it I get these errors:
    xenproblem.PNG
    xenproblem2.PNG
     
  4. Chris D

    Chris D XenForo Developer Staff Member

    Have you redownloaded, extracted and reuploaded all of the files from your license download?

    Does this happen even on a fully clean install, with a blank dastabase?
     
  5. Daniel 'RTRD'

    Daniel 'RTRD' Well-Known Member

    Yes. Done and tested several times.
     
  6. Chris D

    Chris D XenForo Developer Staff Member

    Then, I'm sorry to say, this can't be anything other than a server configuration issue.

    You're talking about a specific issue which has never (from what I can gather from searches) affected any one else's XenForo installs. Add to that, the fact that you're experiencing the same problem installing on a clean database, with freshly uploaded files.

    This isn't anything other than a server configuration issue. I'm sorry.
     
  7. Daniel 'RTRD'

    Daniel 'RTRD' Well-Known Member

    It started 3 weeks ago. :(

    So it is the host's fault?
     
  8. Chris D

    Chris D XenForo Developer Staff Member

    I can't see it being anything else.

    As long as you're 999% sure you've redownloaded and reuploaded all the files, installed into a clean database, then there's no way it can be XenForo at fault. :(
     
  9. Daniel 'RTRD'

    Daniel 'RTRD' Well-Known Member

    Yeah, that is what I have done. I'll link them to this thread. ;)

    EDIT: I tried again. And I got this error:
    xenproblem3.PNG
     
  10. Chris D

    Chris D XenForo Developer Staff Member

    That particular error suggests it's installing into a database that isn't blank as it says there's a duplicate entry. I guess that would be expected if you'd had a previously failed install.

    It's so annoying things like this - I feel for you :( Not fun, and I'm sure your host will keep blaming everything else but them.

    Often at times like these I find it useful to threaten leaving, but, maybe even in your case, you should just leave them and go somewhere else anyway...
     
  11. Daniel 'RTRD'

    Daniel 'RTRD' Well-Known Member

    I did a complete fresh install tho. (n)

    That is true. They have been saying that they have fixed it several times now and it is obviusly not. :(

    Maybe. IDK yet. :unsure:
     
  12. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Missing or corrupt file. You need to re-upload the original files.

    MySQL problem. See this thread:

    http://xenforo.com/community/threads/error-on-install.17901/

    Is that during the install? Into an empty database? This is possibly related to the other errors.

    I visited your forum and it's currently showing a blank page. A blank page is often a suppressed error. Try adding this line to your library/config.php file to see if that reveals any specific error message on the blank page:

    Code:
    ini_set('display_errors', true);
    
     
    Daniel 'RTRD' likes this.
  13. Daniel 'RTRD'

    Daniel 'RTRD' Well-Known Member

    I finally got it installed. Let's see if it works properly... :p
     
  14. Chris D

    Chris D XenForo Developer Staff Member

    What did you do differently?
     
  15. Daniel 'RTRD'

    Daniel 'RTRD' Well-Known Member

    Nothing.

    EDIT: I get this error while uninstalling a addon:
    xenproblem4.PNG
     
  16. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

  17. Daniel 'RTRD'

    Daniel 'RTRD' Well-Known Member

  18. Chris D

    Chris D XenForo Developer Staff Member

    Yes it's a server issue.
     
    Daniel 'RTRD' likes this.

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