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XF 1.3 Payment privacy issue - Need help ASAP

Discussion in 'Troubleshooting and Problems' started by Rho Delta, Apr 15, 2014.

  1. Rho Delta

    Rho Delta Well-Known Member

    So my paypal account has my personal email listed as my "primary email" and a business email address as a secondary info. On the old version of xenforo there werent as many payment options so I just used my personal email since I didn't think the donors would see anything other than the account name which is my business name. Apparently if they go to transaction details, they can see my personal email address which is a major privacy issue.

    Can I just move my personal email to the 2nd box which is new to keep the existing recurring donations active and put my secondary business email in the first box which is already used? Or do I need to change my primary account email IN paypal? Help is much appreciated in getting this figured out. I need to fix the security issue but I have quite a few recurring donations I rely on and can't risk losing.

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  2. Steve F

    Steve F Well-Known Member

    That is not a default xenforo PayPal setup. I assume you have addons installed.

    Either way you should be able to set the primary email within PayPal.
  3. Brogan

    Brogan XenForo Moderator Staff Member

    The Alternate PayPal address field was added in 1.3.1.

    Try switching them around, but if you want total "privacy" remove your personal account and replace it with a "forum" account.
    Existing subscriptions will expire and they will need to renew.
  4. Rho Delta

    Rho Delta Well-Known Member

    So can I use both emails in the xenforo fields but put my secondary email in the Primary email field, it should use the "forum email" going forward but keep my "personal email" alive for existing donations? Hope that makes sense, this would be the best scenario, I don't want to make any changes until I am sure it won't cancel all of my existing recurring payments.
  5. Mike

    Mike XenForo Developer Staff Member

    That should work, provided PayPal doesn't reveal any other emails to the purchaser other than what's listed in the payment. (Historically, in terms of PayPal callbacks, they have possibly sent different emails than what potentially received the payment, but that may not be the case any longer.)
  6. Rho Delta

    Rho Delta Well-Known Member

    @Mike this sentence is what concerns me in xenforo
    since I will be using a secondary email in the primary email spot.

    Also will there be any conflicts since both emails I will be using on the XF backend connect to the same paypal account?
  7. Steve F

    Steve F Well-Known Member

    Ah did not realize it was in 1.3.1


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