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Password change in consumer area dont work

Discussion in 'XenForo Pre-Sales Questions' started by hcmagix, Nov 24, 2010.

  1. hcmagix

    hcmagix Active Member

    every time when I change my passwort in the consumer area I get an error that the current password are false. I try it so often and the current password is rigtht. Has someone the same problem?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Do you mean the customer account? http://xenforo.com/customers/details

    I have just changed mine without any problems.
    Are you using your customer account password and not your forum password?
    Ensure you enter your current password in the top field and then your new password in the bottom 2 fields.

    If you are still having problems then send a message via this link: http://xenforo.com/contact/
  3. Mike

    Mike XenForo Developer Staff Member

    Works for me. As Brogan said, you may be entering the wrong password (for your forum account, not your customer account).

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