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Panic, Forum keeps crashing

Discussion in 'Troubleshooting and Problems' started by Core Freedom, Nov 21, 2011.

  1. Core Freedom

    Core Freedom Well-Known Member

    moved to XF bug report :)
     
  2. Core Freedom

    Core Freedom Well-Known Member

    Okay, Andrej was so kind helping me yesterday, we did a complete back up restore and it worked. This morning when I logged on the forum has crashed again: giving me following message. After we did the full back up and got the forum to work we installed Jake's 'page tab' add on and Xenfans 'welcome block'. There shouldn't be any conflicts with those, but what is this?? Unlike yesterday when we had these errors, today all other tabs work, except the forum tab.

    Server Error

    Undefined index: last_post_id
    1. XenForo_Application::handlePhpError() in XenForo/NodeHandler/Abstract.php at line 129
    2. XenForo_NodeHandler_Abstract->_getForumLikePushableData() in XenForo/NodeHandler/Forum.php at line 46
    3. XenForo_NodeHandler_Forum->getPushableDataForNode() in XenForo/Model/Node.php at line 645
    4. XenForo_Model_Node->mergePushableNodeData() in XenForo/Model/Node.php at line 640
    5. XenForo_Model_Node->mergePushableNodeData() in XenForo/Model/Node.php at line 612
    6. XenForo_Model_Node->pushNodeDataUpTree() in XenForo/Model/Node.php at line 758
    7. XenForo_Model_Node->getNodeDataForListDisplay() in XenForo/ControllerPublic/Index.php at line 28
    8. XenForo_ControllerPublic_Index->actionIndex() in EWRporta/ControllerPublic/Index.php at line 9
    9. EWRporta_ControllerPublic_Index->actionIndex() in XenForo/FrontController.php at line 310
    10. XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 132
    11. XenForo_FrontController->run() in /home/corefree/public_html/index.php at line 13
     
  3. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    EWRporta is named in the error. Try disabling that addon to see if that fixes it.
     
    Core Freedom likes this.
  4. Core Freedom

    Core Freedom Well-Known Member

    Thank you Jake. Not sure what EWRporta is, not Jaxel's portal, no? If so, I tried disabling that but it didn't help.
     
  5. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Core Freedom likes this.
  6. Core Freedom

    Core Freedom Well-Known Member

    oh dear, I have no idea what you're asking. :-( But I did disable the 8wayrun portal and no, it did not fix it.

    the strange thing is that the home page (the portal) is up and if I click on any thread it will take me to it within the forum, that part is working. what's not working is the actual forum tab itself, the front page of the forum is completely gone. We did a complete back up restore last night and it seemed to have fixed it until this morning, now it's crashed again.
     
  7. Saeed

    Saeed Well-Known Member

    Probably not relevant, but you haven't upgraded XenPorta to the latest version 1.5, which required manually deleting some tables from the database?
     
    Core Freedom likes this.
  8. Core Freedom

    Core Freedom Well-Known Member

    oh I bet this is it. Holy capoodles, I have no clue how to do that. Okay, heading over to that thread to find out. Thank you dear!
     
  9. Saeed

    Saeed Well-Known Member

  10. Core Freedom

    Core Freedom Well-Known Member

    just checked, I do have portal 1.5.0 installed. :-( but I don't remember uninstalling any other columns. :)
     
  11. Saeed

    Saeed Well-Known Member

    You can try uninstalling the current version, and then manually drop the tables that Jaxel has mentioned. Then reinstall. :)
     
    Core Freedom likes this.
  12. Core Freedom

    Core Freedom Well-Known Member

    I could if I only knew how... :) I just yesterday learned how to upload an add-on, not sure I'm as bold to uninstall things and then manually remove tables yet. :)
     
    Saeed likes this.
  13. Brogan

    Brogan XenForo Moderator Staff Member

    Moved from bugs to trouble shooting.
     
    Core Freedom likes this.
  14. borbole

    borbole Well-Known Member

    I get only a Server Error message after I load your forum. But the column mentioned in the error you posted is from the forum table as mentioned above. To see if it is still in your forum table, go to your phpmyadmin and in the SQL box run this query:

    Code:
    SHOW COLUMNS FROM `xf_forum`;
    It will list all columns that are in your forum table and there you can see if the column in question will show up or not. If not, then it is indeed missing. In that case you can try to recreate it and see if that would solve the issue.
     
    Core Freedom likes this.
  15. Core Freedom

    Core Freedom Well-Known Member

    Thank you, Borbole, sadly I don't even know what or where phpmyadmin is. :) And running a query? Even if I did find such a missing a table I wouldn't know how to rebuild it.

    I submitted a ticket, let's hope Mike can figured out what's missing. Otherwise, not sure what I can do, although did a full back up rebuild. Hhhm.
     
    borbole likes this.
  16. borbole

    borbole Well-Known Member

    You are in very good hands with Mike Blueprint4Love.
     
    Core Freedom likes this.
  17. SchmitzIT

    SchmitzIT Well-Known Member

    Core Freedom likes this.
  18. SchmitzIT

    SchmitzIT Well-Known Member

    Cha~zay, try and disable all add-ons and see if that still yeilds an error? I'm currently at work and unable to check this out in detail, but when I come home tonight and if the problem persists, I'll see what I can do.
     
    Core Freedom likes this.
  19. Core Freedom

    Core Freedom Well-Known Member

    Mike was able to fix it. Yes, I had tried the deactivation of all add-ons, but it wasn't working. I also had HostGator do a full backup restore and that worked for a little while. Mike said there were 5 elements missing but he doesn't know why. Could have been due to an add-on or due to human error. He rebuilt the 5 elements, not sure what they were. But I'm grateful.

    You're right, it definitely couldn't have been XenPorta because it was working all the while. It was just the forum tab page, the front part, that wasn't working.

    It's all good now, thank you Peter!;)
     
    Andrej likes this.
  20. SchmitzIT

    SchmitzIT Well-Known Member

    Glad to hear it got sorted, but it would be good getting clear why this happened, or how to sort it out, just in case it happens again.

    Try taking a copy of the files, and a new database backup :)
     
    Core Freedom likes this.

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