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Page doesn't display properly when trying to edit posts with attachments

Discussion in 'Troubleshooting and Problems' started by Kaiser, May 5, 2011.

  1. Kaiser

    Kaiser Well-Known Member

    Whenever a post has an attachment and I try to edit it, the page is all messed up like this: http://awesomescreenshot.com/004chgpaf

    it only happens when I click more options after clicking edit so that I can manage the attachments. But if I dont click more options it displays fine in the pop up edit box.

    This only happens to posts that have an attachment in it, the rest are fine in the pop up edit box, and after clicking more options.

    Any reason for this, because I really need to be able to manage attachments, and not have the page messed up.
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    The css isn't being loaded.

    Does it happen with an unaltered default style?
     
  3. Kaiser

    Kaiser Well-Known Member

    I dont have the default.. its been deleted.

    Also today a member was reporting he kept getting unspecified errors while posting replies but when he would refresh it would show the comments. Do you think it could be related?
     
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Well it definitely sounds as if something isn't right.
    Which errors was he getting exactly?

    First things to check would be your server isn't playing up.
    If you're on a shared server check if it's overloaded, etc.

    Then you can try uploading the files once again to remove the possibility of any errors related to the ftp process.

    You can also create a new default style and test it with that.
     
  5. Kaiser

    Kaiser Well-Known Member

    Im starting to think there is bugs within the editor.

    Server seems to be fine. I also realized if the post with the attachment dosent have much words it works but if it has alot of words I get that white page after clicking more options.
     
  6. Brogan

    Brogan XenForo Moderator Staff Member

    Can you make an identical test post here and see if you have the same problem?
     
  7. Kaiser

    Kaiser Well-Known Member

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  8. Kaiser

    Kaiser Well-Known Member

    Works fine on here, I see that html loading first and then it turning rich, but on my forum it just goes white.
     
  9. Brogan

    Brogan XenForo Moderator Staff Member

    Make that default style and try it with that.
     
  10. Kaiser

    Kaiser Well-Known Member

    Not sure what you mean? Switch to the default style here?
     
  11. Brogan

    Brogan XenForo Moderator Staff Member

    Make a new default style on your own installation and try it with that.
     
  12. Kaiser

    Kaiser Well-Known Member

    Just tried it, same problem with the default xenforo style.
     
  13. Brogan

    Brogan XenForo Moderator Staff Member

    When did the problem start and what changed just before?
     
  14. Kaiser

    Kaiser Well-Known Member

    I just realized it today... nothing that should affect the editor in anyway.
     
  15. Brogan

    Brogan XenForo Moderator Staff Member

    Is it just you experiencing the problem or have others reported it?

    Try using a different browser and ensure you clear all cache first.
     
  16. Kaiser

    Kaiser Well-Known Member

    Tested in Chrome and FF4, and cleared cache. Same issue.
     
  17. Brogan

    Brogan XenForo Moderator Staff Member

    What add-ons do you have installed?

    You could try uploading the files again from the upgrade package.

    Can you provide a test log in?
     
  18. Kaiser

    Kaiser Well-Known Member

    I have a few. I will try and re upload the package. If that dosent work than I will provide you with the test login.
     
  19. Kaiser

    Kaiser Well-Known Member

    I have done what you said, still not working in chrome but fine in FF4.
     
  20. Brogan

    Brogan XenForo Moderator Staff Member

    Then it's most likely a Chrome/cache issue.
     

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